Job summary
An exciting opportunity has arisen for a motivated Ward Clerk to join the Orthopaedic and Surgical Ward at Bronglais Hospital. This is a key front- facing role working across a busy ward environment, supporting a multi - disciplinary team in delivering high quality patient care. The position is for five working days per week, Monday to Friday.
We are looking for someone who is adaptable, enthusiastic, and able to manage competing priorities in a fast paced setting. You will play a vital role in ensuring the smooth day to day running of the ward, by supporting nursing staff, consultants, patients and their families both in person and over the phone.
Main duties of the job
The role involves a range of administrative tasks including maintaining patient records, handling telephone and face to face enquires, processing incoming and outgoing post, coordinating appointments and arranging ambulance transport. While strong IT skills are not essential, you should be comfortable using computer systems to carry out routine tasks.
You'll be also need to collect patient notes and documentation from other departments and provide general clerical support to the ward team.
We're looking for someone who is proactive, a good team player, and capable of working independently when required. Flexibility, reliability, and a positive attitude are important qualities for success in this role.
The ability to speak Welsh is desirable; however, we welcome applications for both Welsh and English speakers.
About us
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.
We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.
Our services are provided in:
o Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwesto Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshireo Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settingso 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providerso Numerous mental health and learning disabilities services
Details
Date posted
04 August 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£24,833 a year per annum (pro rata if part time)
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
100-AC218-0825
Job locations
Bronglais General Hospital
Caradog Road
Aberystwyth
SY23 1ER
Employer details
Employer name
Hywel Dda University Health Board
Address
Bronglais General Hospital
Caradog Road
Aberystwyth
SY23 1ER
Employer's website
https://hduhb.nhs.wales/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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