Hywel Dda University Health Board

Soft Facilities Assistant (Porter/Car Parks)

The closing date is 18 August 2025

Job summary

Hotel Services are currently looking to recruit individuals who would like to join a busy and committed department in providing portering services to cover all wards and departments. The successful candidates will play an integral role within the organisation.

We are seeking to appoint Porters to join our well established team. This will mean being available to work day shifts and night shifts, and having flexibility to alter shifts if necessary to support the needs of the service. There will be a requirement to work weekends and bank holidays.

Main duties of the job

Duties will be varied, including patient transfers between wards/departments, waste handling, responding to security concerns, and furniture moves. There will also be mortuary duties.

The successful candidates will have full training when they start, and this will include Moving and Handling, Fire Training and training in methods of restraint. There will also be training in the use of the electronic Helpdesk.

About us

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

  • Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
  • Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
  • Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
  • 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
  • Numerous mental health and learning disabilities services

Details

Date posted

31 July 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,833 a year per annum (pro rata if part time)

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

100-EA029-0725

Job locations

Glangwili General Hospital

Dolgwili Road

Carmarthen

SA31 2AF


Job description

Job responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 26.08.2025

Job description

Job responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 26.08.2025

Person Specification

Qualifications & Knowledge

Essential

  • Literate and numerate
  • Basic Health & Safety, COSHH, Moving & Handling & Food Hygiene knowledge

Desirable

  • Good level of general education
  • Food Safety Level 2 Certificate
  • Welcome Host Certificate
  • Health and Safety, COSHH, Moving and Handling training

Experience

Essential

  • Experience of dealing with the general public

Desirable

  • Similar portering experience or some care experience
  • Experience of handling difficult or violent persons
  • Training in similar portering duties

Language Skills

Desirable

  • Welsh Speaker (Level 1)

Other

Essential

  • Able to work flexibly as required

Desirable

  • Driving licence as required to drive Health Board vehicles
Person Specification

Qualifications & Knowledge

Essential

  • Literate and numerate
  • Basic Health & Safety, COSHH, Moving & Handling & Food Hygiene knowledge

Desirable

  • Good level of general education
  • Food Safety Level 2 Certificate
  • Welcome Host Certificate
  • Health and Safety, COSHH, Moving and Handling training

Experience

Essential

  • Experience of dealing with the general public

Desirable

  • Similar portering experience or some care experience
  • Experience of handling difficult or violent persons
  • Training in similar portering duties

Language Skills

Desirable

  • Welsh Speaker (Level 1)

Other

Essential

  • Able to work flexibly as required

Desirable

  • Driving licence as required to drive Health Board vehicles

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Hywel Dda University Health Board

Address

Glangwili General Hospital

Dolgwili Road

Carmarthen

SA31 2AF


Employer's website

https://hduhb.nhs.wales/ (Opens in a new tab)


Employer details

Employer name

Hywel Dda University Health Board

Address

Glangwili General Hospital

Dolgwili Road

Carmarthen

SA31 2AF


Employer's website

https://hduhb.nhs.wales/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Assistant Manager

Andrew Kelly

Andrew.kelly2@wales.nhs.uk

01267227959

Details

Date posted

31 July 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,833 a year per annum (pro rata if part time)

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

100-EA029-0725

Job locations

Glangwili General Hospital

Dolgwili Road

Carmarthen

SA31 2AF


Supporting documents

Privacy notice

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