Hywel Dda University Health Board

Community Mental Health Centre Support Worker

The closing date is 03 August 2025

Job summary

We have an exciting post available within Hywel Dda UHB Early Intervention in Psychosis team. We are looking for an enthusiastic individual to join our established service in the management and support of individuals experiencing first episode in Psychosis or are determined as being in at risk mental state.

We have a Band 3 HCSW post to work alongside our team covering all 3 counties. Base will be determined following interview and will be dependant on where the successful applicant lives.

The EIP service within Hywel Dda is set to see several changes in our service delivery over the coming year including an expansion of our age range from 14 up to 35 years. We are utilising skills for the development and management of individuals receiving support for the management of Psychotic illness which include the principles of medication management, case management, developing psychological therapeutic links with individuals and their families.

Early Intervention in Psychosis (EIP) services help young people with a first episode of psychosis (FEP) in their recovery and to gain a good quality of life. Not providing these services significantly impacts on an individual's chance of recovery and increases the likelihood of them developing a lifelong illness. It is therefore critical that people who, given the right support, have the opportunity to achieve a good quality of life and play a meaningful role in society.

Main duties of the job

To provide a recovery-based, holistic and person-centred service to the service-user.

Group based on the guidance given by the Registered Practitioner and interventions independently as delegated by the Registered Practitioner as part of an overall plan of care, with individual service-users or in groups following agreed guidelines, protocols, care pathways and guidance of a team of professionals in accordance with Health Board policies.

To work with the Registered Practitioners to deliver an effective, efficient, therapeutic service, including lone working in a variety of settings e.g. service-user's home, wards, nursing/residential homes, clinics, leisure and day centres.

To promote equality, respecting the rights of individuals, maintaining objectivity and integrity, to empower service-users and carers to make informed decisions about choices available within the parameters of the care plan and available resources.

To contribute to the protection of individuals from abuse as defined by the social services well being act( SSWBA) under Safeguarding. Enable service-user to access advocacy services.

To feed back appropriate service-user information to the Registered Practitioner

About us

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

  • Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest

  • Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire

  • Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings

  • 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers

  • Numerous mental health and learning disabilities services

Details

Date posted

28 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,313 to £26,999 a year per annum (pro rata if part time)

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

100-ACS103-0725

Job locations

Ty Llewellyn

Carmarthen

SA31 2AF


Job description

Job responsibilities

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Interviews to be held on 14/08/2025

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh isdesirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Job description

Job responsibilities

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Interviews to be held on 14/08/2025

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh isdesirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Person Specification

Qualifications and Knowledge

Essential

  • Good literacy and numerical skills
  • NVQ Level 3 in Health and Social Care or working towards with equivalent experience

Experience

Essential

  • Experience of working in a Health or Social care environment to level 3

Desirable

  • Experience of speciality

Language Skills

Desirable

  • Welsh Speaker (Level 1)
Person Specification

Qualifications and Knowledge

Essential

  • Good literacy and numerical skills
  • NVQ Level 3 in Health and Social Care or working towards with equivalent experience

Experience

Essential

  • Experience of working in a Health or Social care environment to level 3

Desirable

  • Experience of speciality

Language Skills

Desirable

  • Welsh Speaker (Level 1)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Hywel Dda University Health Board

Address

Ty Llewellyn

Carmarthen

SA31 2AF


Employer's website

https://hduhb.nhs.wales/ (Opens in a new tab)


Employer details

Employer name

Hywel Dda University Health Board

Address

Ty Llewellyn

Carmarthen

SA31 2AF


Employer's website

https://hduhb.nhs.wales/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

EIP Team Lead

Tina James

tina.james@wales.nhs.uk

01267674450

Details

Date posted

28 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,313 to £26,999 a year per annum (pro rata if part time)

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

100-ACS103-0725

Job locations

Ty Llewellyn

Carmarthen

SA31 2AF


Supporting documents

Privacy notice

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