Job summary
An exciting operational management opportunity has arisen for an experienced and highly motivated individual to lead the Soft FM function at Bronglais General Hospital and community sites within Ceredigion.
We are looking for an enthusiastic, proactive, and experienced operational manager to be responsible for the delivery and management of Soft FM services across the Ceredigion locality of the Hywel Dda University Health Board.
Main duties of the job
The postholder will be responsible for planning, ensuring and maintaining the delivery of high quality, cost effective Soft FM Operational Services throughout the locality, to include cleaning at ward and department levels, housekeeping, ward based nutrition and hydration services, portering services, patient movement, security of internal and external areas, administration, residential accommodation and child daycare facilities.
The successful post holder would be required to lead on the execution of current national standards and legislation relevant to the management of Soft FM including Cleaning Standards, Food Hygiene and Health and Safety legislation and relevant infection prevention and control guidelines.
About us
Hywel Dda University Health Board is the planner and provider of NHS healthcare services for people in Carmarthenshire, Ceredigion, Pembrokeshire and its bordering counties. Our 12,000 members of staff provide primary, community, in-hospital, mental health and learning disabilities services to almost 400,000 people across a quarter of the landmass of Wales. We do this in partnership with our three local authorities and public, private and third sector colleagues, including our volunteers, through:
Four main hospitals: Bronglais General in Aberystwyth, Glangwili General in Carmarthen, Prince Philip in Llanelli and Withybush General in Haverfordwest.
Five community hospitals: Amman Valley Hospital and Llandovery Hospital in Carmarthenshire, Tregaron Hospital in Ceredigion and Tenby and South Pembrokeshire Hospital Health and Social Care Resource Centre in Pembrokeshire.
Two integrated care centres (Aberaeron and Cardigan, Ceredigion).
Community facilities, including:
48 General Practices (GP surgeries), 49 Dental Practices, 98 Community Pharmacies (chemists), 44 General Ophthalmic Practices (including eye health and low vision services), 38 sites providing mental health and learning disability services, care within your own homes
Highly specialised and tertiary services commissioned by the Welsh Health Specialised Services Committee, a joint committee representing seven health boards across Wales.
Job description
Job responsibilities
Hywel Dda University Health Board is a values driven organisation. The post holder is expected to uphold our values of dignity, respect, fairness, integrity, honesty, openness and caring, kindness & compassion underpin a behaviour framework which are supported by our organisational values of -
- Putting people at the heart of everything we do.
- Working together to be the best we can be.
- Striving to deliver & develop excellent services.
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 09/06/2025.
Job description
Job responsibilities
Hywel Dda University Health Board is a values driven organisation. The post holder is expected to uphold our values of dignity, respect, fairness, integrity, honesty, openness and caring, kindness & compassion underpin a behaviour framework which are supported by our organisational values of -
- Putting people at the heart of everything we do.
- Working together to be the best we can be.
- Striving to deliver & develop excellent services.
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 09/06/2025.
Person Specification
Qualifications and Knowledge
Essential
- Educated to degree level in a relevant subject or equivalent level of experience of working at a similar level in a specialist area
- Evidence workforce development knowledge and experience, through robust IPR and enforcement of Health Board policies.
- Demonstrate sound knowledge of current legislation in all areas of soft FM practice, waste management, cleaning standards, infection control, environmental management, food hygiene and safety, etc
- Good understanding of a range of IT systems and spreadsheets
Desirable
- Demonstrate a good understanding of the Health and Social Care environment and the roles and responsibilities within it
Experience
Essential
- Further training or significant experience in project management, financial management or supporting change management processes to postgraduate diploma level
- Experience and understanding of evaluating and measuring the performance of health care services, throughout the soft FM range
Desirable
- Previous experience in a similar role in the public sector
- Experience in communication and stakeholder management, with external agencies such as CHC, HIW WRP etc.
Language Skills
Desirable
Person Specification
Qualifications and Knowledge
Essential
- Educated to degree level in a relevant subject or equivalent level of experience of working at a similar level in a specialist area
- Evidence workforce development knowledge and experience, through robust IPR and enforcement of Health Board policies.
- Demonstrate sound knowledge of current legislation in all areas of soft FM practice, waste management, cleaning standards, infection control, environmental management, food hygiene and safety, etc
- Good understanding of a range of IT systems and spreadsheets
Desirable
- Demonstrate a good understanding of the Health and Social Care environment and the roles and responsibilities within it
Experience
Essential
- Further training or significant experience in project management, financial management or supporting change management processes to postgraduate diploma level
- Experience and understanding of evaluating and measuring the performance of health care services, throughout the soft FM range
Desirable
- Previous experience in a similar role in the public sector
- Experience in communication and stakeholder management, with external agencies such as CHC, HIW WRP etc.
Language Skills
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
