Waiting List Coordinator

Job summary

Hywel Dda University Health Board are looking to recruit a part time Waiting List Coordinator to join our existing team at Withybush General Hospital.

An exciting opportunity has arisen to work as part of the waiting list team. This role involves working with the admissions staff to book and assess patients for their operations, which includes complex procedures.

This is a challenging and rewarding role that requires excellent communication skills with which to liaise with patients, relatives and members of the multi-disciplinary team. Experience in the use of systems such as WPAS and WCP is desirable.

Main duties of the job

To work as part of the Waiting List Management team as a waiting list coordinator and provide comprehensive coordination and administrative support service to the Waiting List Manager /RTT Lead and the team.The post holder will be responsible for coordinating designated waiting lists as required while supervised by the waiting list manager.

You will be expected to handle confidential health records both manually and on Myrddin and demonstrate the ability to handle sensitive and confidential patient information, i.e. clinical letters, investigations and results.

The post holder acts as the first point of contact for all forms of communication for their designated waiting list specialties for the Consultant and medical team from GPs, patients and relatives, consultants and other hospitals.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

About us

Hywel Dda University Health Board is the planner and provider of NHS healthcare services for people in Carmarthenshire, Ceredigion, Pembrokeshire and its bordering counties. Our 12,000 members of staff provide primary, community, in-hospital, mental health and learning disabilities services to almost 400,000 people across a quarter of the landmass of Wales. We do this in partnership with our three local authorities and public, private and third sector colleagues, including our volunteers, through:Four main hospitals: Bronglais General in Aberystwyth, Glangwili General in Carmarthen, Prince Philip in Llanelli and Withybush General in Haverfordwest.Five community hospitals: Amman Valley Hospital and Llandovery Hospital in Carmarthenshire, Tregaron Hospital in Ceredigion and Tenby and South Pembrokeshire Hospital Health and Social Care Resource Centre in Pembrokeshire.Two integrated care centres (Aberaeron and Cardigan, Ceredigion).Community facilities, including:48 General Practices (GP surgeries), 49 Dental Practices, 98 Community Pharmacies (chemists), 44 General Ophthalmic Practices (including eye health and low vision services), 38 sites providing mental health and learning disability services, care within your own homes.Highly specialised and tertiary services commissioned by the Welsh Health Specialised Services Committee, a joint committee representing seven health boards across Wales.

Employer details

Employer name

Hywel Dda University Health Board

Address

Withybush General Hospital

Fishguard Road

Haverfordwest

SA61 2PZ

Employer's website

https://hduhb.nhs.wales/ (Opens in a new tab)

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Employer details

Employer name

Hywel Dda University Health Board

Address

Withybush General Hospital

Fishguard Road

Haverfordwest

SA61 2PZ

Employer's website

https://hduhb.nhs.wales/ (Opens in a new tab)

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