Job summary
Hywel Dda University Health Board is looking to recruit to the role of Prescribing Clerk, working as a member of the team in Meddygfa Minafon, one of our Health Board Managed GP Practices. There may be a requirement to work across different Primary Care sites within the Health Board as needed.
The post holder will process patients' repeat prescriptions accurately and in a timely manner, and will work closely with our GPs, Clinical Pharmacists, Pharmacy Technicians, admin team and local community pharmacies. The successful candidate will liaise with patients, carers and other health professionals regarding queries and requests and will ensure repeat medication is issued in line with practice protocols and systems, ensuring any queries are dealt with quickly and correctly.
Main duties of the job
Issuing of daily prescriptions, batch prescriptions and reauthorisation of certain prescriptions.
Liaising with local Community Pharmacies building effective working relationships.
Processing patient queries about prescriptions.
Ensuring any monitoring tests are up to date before issue of prescription.
Ensuring any change of doses from hospital discharge letters are updated on the patient's records.
Training and supporting receptionists with processing of prescriptions.
Covering reception as directed.
About us
Hywel Dda University Health Board is the planner and provider of NHS healthcare services for people in Carmarthenshire, Ceredigion, Pembrokeshire and its bordering counties. Our 12,000 members of staff provide primary, community, in-hospital, mental health and learning disabilities services to almost 400,000 people across a quarter of the landmass of Wales. We do this in partnership with our three local authorities and public, private and third sector colleagues, including our volunteers, through:
Four main hospitals: Bronglais General in Aberystwyth, Glangwili General in Carmarthen, Prince Philip in Llanelli and Withybush General in Haverfordwest.
Five community hospitals: Amman Valley Hospital and Llandovery Hospital in Carmarthenshire, Tregaron Hospital in Ceredigion and Tenby and South Pembrokeshire Hospital Health and Social Care Resource Centre in Pembrokeshire.
Two integrated care centres (Aberaeron and Cardigan, Ceredigion).
Community facilities, including:
48 General Practices (GP surgeries), 49 Dental Practices, 98 Community Pharmacies (chemists), 44 General Ophthalmic Practices (including eye health and low vision services), 38 sites providing mental health and learning disability services, care within your own homes
Highly specialised and tertiary services commissioned by the Welsh Health Specialised Services Committee, a joint committee representing seven health boards across Wales.
Job description
Job responsibilities
This is a key role assisting the clinical and administration teams at the practices in organising patient care and helping to ensure that medicines are issued in a safe and timely manner. You will need to be able to work on your own and to prioritise your work.Good communication skills and the ability to work under pressure are essential. Previous experience of working in a primary care setting and knowledge of prescribing systems would be desirable but not essential as full training will be given.
The post holder will process patients' repeat prescriptions accurately and in a timely manner, and will work closely with our GPs, Clinical Pharmacists, Pharmacy Technicians, admin team and local community pharmacies. The successful candidate will liaise with patients, carers and other health professionals regarding queries and requests and will ensure repeat medication is issued in line with practice protocols and systems, ensuring any queries are dealt with quickly and correctly.
If you believe you are who we are looking for, please read the Job Description for more information about the job role, and dont hesitate to get in touch if you have any questions.
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 20/02/2025
Job description
Job responsibilities
This is a key role assisting the clinical and administration teams at the practices in organising patient care and helping to ensure that medicines are issued in a safe and timely manner. You will need to be able to work on your own and to prioritise your work.Good communication skills and the ability to work under pressure are essential. Previous experience of working in a primary care setting and knowledge of prescribing systems would be desirable but not essential as full training will be given.
The post holder will process patients' repeat prescriptions accurately and in a timely manner, and will work closely with our GPs, Clinical Pharmacists, Pharmacy Technicians, admin team and local community pharmacies. The successful candidate will liaise with patients, carers and other health professionals regarding queries and requests and will ensure repeat medication is issued in line with practice protocols and systems, ensuring any queries are dealt with quickly and correctly.
If you believe you are who we are looking for, please read the Job Description for more information about the job role, and dont hesitate to get in touch if you have any questions.
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 20/02/2025
Person Specification
Qualifications and Knowledge
Essential
- Educated to GCSE level or equivalent.
- NVQ level 3 in customer service or equivalent experience.
- Competent to RSA Level 1 in typing/word processing
- Working knowledge of Microsoft Office including Word and Excel.
Desirable
- Awareness of a range of Health Services provisions.
- Knowledge of NHS issues.
- Understanding of Data Protection legislation.
- Familiarity with the names of common medications.
- Working knowledge of Emis and Vision GP software systems.
Experience
Essential
- Experience of working in a customer service role.
Desirable
- Demonstrable experience of working in an administrative environment and working with GP clinical systems.
- Experience of working in a health care environment, particularly one dealing with medicines.
- Experience of working on the telephone such as a call centre environment.
Language Skills
Desirable
- Welsh Speaker ( Level 1 )
Person Specification
Qualifications and Knowledge
Essential
- Educated to GCSE level or equivalent.
- NVQ level 3 in customer service or equivalent experience.
- Competent to RSA Level 1 in typing/word processing
- Working knowledge of Microsoft Office including Word and Excel.
Desirable
- Awareness of a range of Health Services provisions.
- Knowledge of NHS issues.
- Understanding of Data Protection legislation.
- Familiarity with the names of common medications.
- Working knowledge of Emis and Vision GP software systems.
Experience
Essential
- Experience of working in a customer service role.
Desirable
- Demonstrable experience of working in an administrative environment and working with GP clinical systems.
- Experience of working in a health care environment, particularly one dealing with medicines.
- Experience of working on the telephone such as a call centre environment.
Language Skills
Desirable
- Welsh Speaker ( Level 1 )
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
