Job summary
We have an exciting opportunity within our Quality Improvement & Service Transformation Team and are seeking individuals with experience of working within continuous quality improvement.
You will work as part of a dynamic team across the four acute sites in Hywel Dda (with the main bulk of time being spent in Glangwili and Prince Philip Hospitals) on specific projects identified by the Quality Improvement & Service Transformation Team.
Job Summary/ Purpose:
To assist in the development and delivery of improvement and transformational change projects with the aim of achieving high quality care.
To assist in the development of project/improvement plans as appropriate and to support on the implementation of specific tasks for the Quality Improvement and Service Transformation Team as delegated.
To lead on the testing of changes through PDSA methodology as appropriate.
To be able to demonstrate measurable impact of test of change and be able to communicate this impact.
This role will incorporate the implementation of new ways of working which will require an understanding of change process and of the roles involved in this process.
The overriding purpose of the role is to support the provision of the highest quality patient care through personal actions and continuous improvement.
Main duties of the job
Responsible for supporting the development of project/improvement plans for the delivery of specific projects within the Quality Improvement and Service Transformation Team for implementation across the Health Board.
To ensure that specific projects assigned meet key milestones and timescales.
To lead, motivate, engage and guide staff involved in the project ensuring regular communication is made, feedback is obtained, meetings are held, minutes kept, appropriate reports are presented and agreed actions are implemented.
To ensure that all key stakeholders are represented and engaged as the project moves forward and to take into account their views.
To demonstrate the benefits of projects across the Health Board and to report regularly on the progress by providing reports and updates.
To identify and obtain a full understanding of the background to the project using multiple improvement strategies.
To support individuals and team to undertake improvement projects using robust improvement methodologies.
Able to autonomously prioritise and plan workload to meet deadlines, often in a pressurised environment.
To assist in the planning and implementation of the project output ensuring that effective communication is maintained with clinical and managerial staff to sustain full co-operation throughout the projects.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
About us
Hywel Dda University Health Board is the planner and provider of NHS healthcare services for people in Carmarthenshire, Ceredigion, Pembrokeshire and its bordering counties. Our 11,000 members of staff provide primary, community, in-hospital, mental health and learning disabilities services for around 384,000 people across a quarter of the landmass of Wales. We do this in partnership with our three local authorities and public, private and third sector colleagues, including our volunteers, through:
Four main hospitals: Bronglais General in Aberystwyth, Glangwili General in Carmarthen, Prince Philip in Llanelli and Withybush General in Haverfordwest;
Seven community hospitals: Amman Valley and Llandovery in Carmarthenshire; Tregaron, Aberaeron and Cardigan in Ceredigion; and Tenby and South Pembrokeshire Hospital Health and Social Care Resource Centre in Pembrokeshire;
48 general practices (four of which are managed practices), 47 dental practices (including three orthodontic), 99 community pharmacies, 44 general ophthalmic practices (43 providing Eye Health Examination Wales and 34 low vision services) and 17 domiciliary only providers and 11 health centres;
Numerous locations providing mental health and learning disabilities services;
Highly specialised and tertiary services commissioned by the Welsh Health Specialised Services Committee, a joint committee representing seven health boards across Wales.
Job description
Job responsibilities
Hywel Dda University Health Board is on a very exciting journey of continuous quality improvement. Over the past few years, we have invested in developing our skill set and capability to make a real and sustainable difference in quality for our service users, families, carers and staff.
Collaboration with the operational and clinical teams as well as an ability to communicate effectively is an essential part of this role.
The successful candidate will have excellent communication, motivational and quality improvement skills whilst being able to support teams to improve and hold patient care at the heart of their work.
This is a Health Board wide post, base to be confirmed following appointment.
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 09/08/2024.
Job description
Job responsibilities
Hywel Dda University Health Board is on a very exciting journey of continuous quality improvement. Over the past few years, we have invested in developing our skill set and capability to make a real and sustainable difference in quality for our service users, families, carers and staff.
Collaboration with the operational and clinical teams as well as an ability to communicate effectively is an essential part of this role.
The successful candidate will have excellent communication, motivational and quality improvement skills whilst being able to support teams to improve and hold patient care at the heart of their work.
This is a Health Board wide post, base to be confirmed following appointment.
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 09/08/2024.
Person Specification
Experience
Essential
- Experience of working within the NHS
- Experience of working in a multidisciplinary team
- Experience of managing change
- Experience of training and staff support in development
- Experience of ensuring active staff participation in transformation/improvement initiatives
Desirable
- Previous experience of working in an improvement project environment and evaluation
- Experience in leading and managing improvement initiatives/projects and delivering identified benefits.
- Experience of training and staff support in development.
Language Skills
Desirable
Qualifications & Knowledge
Essential
- Degree level qualification in relevant field or relevant experience
- Knowledge of current NHS performance and service improvement initiatives/targets
- Understanding of model for improvement, process redesign and change management
- Bronze IQT
- Evidence of continued professional development
- Working knowledge of Microsoft Office packages
Desirable
- Silver IQT
- Knowledge of project management methodologies.
Other
Essential
- Ability to travel between sites in a timely manner
- Flexible approach to the needs of the service
Person Specification
Experience
Essential
- Experience of working within the NHS
- Experience of working in a multidisciplinary team
- Experience of managing change
- Experience of training and staff support in development
- Experience of ensuring active staff participation in transformation/improvement initiatives
Desirable
- Previous experience of working in an improvement project environment and evaluation
- Experience in leading and managing improvement initiatives/projects and delivering identified benefits.
- Experience of training and staff support in development.
Language Skills
Desirable
Qualifications & Knowledge
Essential
- Degree level qualification in relevant field or relevant experience
- Knowledge of current NHS performance and service improvement initiatives/targets
- Understanding of model for improvement, process redesign and change management
- Bronze IQT
- Evidence of continued professional development
- Working knowledge of Microsoft Office packages
Desirable
- Silver IQT
- Knowledge of project management methodologies.
Other
Essential
- Ability to travel between sites in a timely manner
- Flexible approach to the needs of the service
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
