Job summary
The Occupational Health Service for Hywel Dda University Health Board is seeking Occupational Health Administrators to work with the experienced administrative team for the service.
Main duties of the job
The post will hold responsibility for ensuring that all service data is collated and available as required together with general administrative duties as detailed below.
Other duties will include answering the telephone, reception duties, arranging clinics, updating and managing electronic referrals to the service and responding to enquiries, electronic, verbal and face to face.
These roles within Occupational Health are both interesting and diverse, together with being extremely busy as there is a daily need to liaise with service users, including staff and managers, other services such as Infection Prevention and Control, Health and Safety Managers, Workforce etc; so a professional and sympathetic personal and telephone manner is vital for the role.
Staff working in the Organisation will come from a variety of multicultural backgrounds, so the post-holder must be able to support those with cultural or language difficulties.
The Occupational Health Service is also aiming to provide a paper free service so a good level of computer literacy is essential for the post.
About us
Hywel Dda University Health Board is the planner and provider of NHS healthcare services for people in Carmarthenshire, Ceredigion, Pembrokeshire and its bordering counties. Our 11,000 members of staff provide primary, community, in-hospital, mental health and learning disabilities services for around 384,000 people across a quarter of the landmass of Wales. We do this in partnership with our three local authorities and public, private and third sector colleagues, including our volunteers, through:
Four main hospitals: Bronglais General in Aberystwyth, Glangwili General in Carmarthen, Prince Philip in Llanelli and Withybush General in Haverfordwest;
Seven community hospitals: Amman Valley and Llandovery in Carmarthenshire; Tregaron, Aberaeron and Cardigan in Ceredigion; and Tenby and South Pembrokeshire Hospital Health and Social Care Resource Centre in Pembrokeshire;
48 general practices (four of which are managed practices), 47 dental practices (including three orthodontic), 99 community pharmacies, 44 general ophthalmic practices (43 providing Eye Health Examination Wales and 34 low vision services) and 17 domiciliary only providers and 11 health centres;
Numerous locations providing mental health and learning disabilities services;
Highly specialised and tertiary services commissioned by the Welsh Health Specialised Services Committee, a joint committee representing seven health boards across Wales
Job description
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 23/05/2024.
Job description
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 23/05/2024.
Person Specification
Qualifications & Knowledge
Essential
- Level 3 qualification or equivalent demonstrable experience of administrative / office skills and knowledge
- Good standard of secondary education
- Ability to touch type
Desirable
- NVQ Level 3
- Knowledge of medical terminology
- Knowledge of the appropriate software systems
Experience
Essential
- IT skills
- Secretarial / Administration experience
- Experience in the use of software packages
Desirable
- NHS experience
- Oracle experience
Other
Essential
- Remains calm under pressure
- Keen to increase knowledge and develop skills
Desirable
Language Skills
Desirable
Person Specification
Qualifications & Knowledge
Essential
- Level 3 qualification or equivalent demonstrable experience of administrative / office skills and knowledge
- Good standard of secondary education
- Ability to touch type
Desirable
- NVQ Level 3
- Knowledge of medical terminology
- Knowledge of the appropriate software systems
Experience
Essential
- IT skills
- Secretarial / Administration experience
- Experience in the use of software packages
Desirable
- NHS experience
- Oracle experience
Other
Essential
- Remains calm under pressure
- Keen to increase knowledge and develop skills
Desirable
Language Skills
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
