Job summary
As part of our on-going commitment to the delivery of high quality, reliable services for our patients, an exciting opportunity has arisen in the Scheduled Care Directorate within Hywel Dda University Health Board working in the Ophthalmology Department.
Main duties of the job
As an Ophthalmology Coordinator, you will support a high quality standard analysis service to the Ophthalmology Management team ensuring they have the information that they require to deliver the highest quality and most appropriate services to our patients.
The post holder will be responsible for the management and support maintaining records, entering accurate data into the WPAS computerised system whilst demonstrating the ability to handle patient information, i.e. responsible for the administration and validation of clinical pathways, this will be carried out by liaising with clinicians regarding investigations and results in a sensitive and confidential manner.
The post will maintain effective relationships with stakeholders using these to ensure the role supports the validation process within the waiting list function. You will be expected to work closely with the Service Management Team.
This is a challenging but exciting position and lots of support is available within the Directorate in order to succeed and progress in your career.
About us
Hywel Dda University Health Board is the planner and provider of NHS healthcare services for people in Carmarthenshire, Ceredigion, Pembrokeshire and its bordering counties. Our 11,000 members of staff provide primary, community, in-hospital, mental health and learning disabilities services for around 384,000 people across a quarter of the landmass of Wales. We do this in partnership with our three local authorities and public, private and third sector colleagues, including our volunteers, through:
Four main hospitals: Bronglais General in Aberystwyth, Glangwili General in Carmarthen, Prince Philip in Llanelli and Withybush General in Haverfordwest;
Seven community hospitals: Amman Valley and Llandovery in Carmarthenshire; Tregaron, Aberaeron and Cardigan in Ceredigion; and Tenby and South Pembrokeshire Hospital Health and Social Care Resource Centre in Pembrokeshire;
48 general practices (four of which are managed practices), 47 dental practices (including three orthodontic), 99 community pharmacies, 44 general ophthalmic practices (43 providing Eye Health Examination Wales and 34 low vision services) and 17 domiciliary only providers and 11 health centres;
Numerous locations providing mental health and learning disabilities services;
Highly specialised and tertiary services commissioned by the Welsh Health Specialised Services Committee, a joint committee representing seven health boards across Wales
Job description
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 21.05.2024
Job description
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 21.05.2024
Person Specification
Qualifications and Knowledge
Essential
- Level 4 qualification in Administration or Customer Care or acquired equivalent experience
- GCSE or equivalent in English and Maths, grades A-C
- High standard of IT knowledge and evidence of working with systems, databases and spreadsheets
- Experience of working in an administrative post
- Knowledge of Myrddin
Desirable
- Knowledge and experience of working with HB information systems
- Degree Educated
- Expert Knowledge of Myrddin
Experience
Essential
- Experience of working in the NHS - Primary and Acute Service
- Experience of using full range of IT systems and patient data systems
- Experience of using Microsoft Office, including Word and Excel
- Experience of scheduling outpatient appointments and/or admissions
- Experience of working in a multi-disciplinary team
- Experience of handling patient complaints
Desirable
- Experience of supervising staff
- Experience of using digital dictation systems
Language Skills
Desirable
Person Specification
Qualifications and Knowledge
Essential
- Level 4 qualification in Administration or Customer Care or acquired equivalent experience
- GCSE or equivalent in English and Maths, grades A-C
- High standard of IT knowledge and evidence of working with systems, databases and spreadsheets
- Experience of working in an administrative post
- Knowledge of Myrddin
Desirable
- Knowledge and experience of working with HB information systems
- Degree Educated
- Expert Knowledge of Myrddin
Experience
Essential
- Experience of working in the NHS - Primary and Acute Service
- Experience of using full range of IT systems and patient data systems
- Experience of using Microsoft Office, including Word and Excel
- Experience of scheduling outpatient appointments and/or admissions
- Experience of working in a multi-disciplinary team
- Experience of handling patient complaints
Desirable
- Experience of supervising staff
- Experience of using digital dictation systems
Language Skills
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
