Job summary
An exciting operational management opportunity has arisen for an experienced and highly motivated Service Delivery Manager within our Scheduled Care directorate in Hywel Dda University Health Board.
We are looking for an enthusiastic, proactive, and experienced operational manager to be responsible for the permanent expert operational delivery and management of Trauma & Orthopaedics services across Hywel Dda University Health Board. This provides the right candidate an opportunity to ensure delivery of safe & sustainable patient care.
This opportunity comes at an exciting time for Trauma & Orthopaedics services, and the post holder will lead on the local, regional, and national Trauma & Orthopaedics post pandemic recovery programme for the Health Board, alongside the Clinical Lead and Senior Nurse Manager.
The successful post holder will be expected to work across all sites of the Health Board and regular travel to all sites is expected as part of the role and utilise the technology available to all the Health Board staff to aid virtual communication. The post holder will also be expected to contribute to the development of the Mid Wales strategy work and will need to offer a physical presence at the Bronglais site, Aberystwyth for part of the working week.
Main duties of the job
Manage hospital staff involved in the Trauma & Orthopaedics delivery provision;
Support the General Manager - Scheduled Care in their delivery of the Health Board's aims and objectives and ensure associated targets and ensure strategies are clearly communicated to all relevant staff so that effective contributions to implementation of operational plans can be made;
Manage staff working within hospitals to ensure the highest standards of professionalism, efficiency, and effectiveness in service delivery, ensuring that activity is aligned to Health Board plans and strategies;
Work closely with the General Manager - Scheduled Care in their regular monitoring and review of operational plans relevant to Trauma & Orthopaedics.
Work with the General Manager (Scheduled Care), to contribute to the development of policies and procedures for Trauma & Orthopaedics and ensure compliance with corporate and local policies and procedures in the delivery of those services;
Work with the General Manager (Scheduled Care), to contribute to the development of robust strategic plans and policies for Trauma & Orthopaedics and develop operational plans as necessary to transpose long term aims into routine tasks;
Ensure delivery of delegated corporate objectives and activity targets, translating service delivery plans into actions and developing systems for performance management.
About us
Hywel Dda University Health Board is the planner and provider of NHS healthcare services for people in Carmarthenshire, Ceredigion, Pembrokeshire and its bordering counties. Our 11,000 members of staff provide primary, community, in-hospital, mental health and learning disabilities services for around 384,000 people across a quarter of the landmass of Wales. We do this in partnership with our three local authorities and public, private and third sector colleagues, including our volunteers, through:
Four main hospitals: Bronglais General in Aberystwyth, Glangwili General in Carmarthen, Prince Philip in Llanelli and Withybush General in Haverfordwest;
Seven community hospitals: Amman Valley and Llandovery in Carmarthenshire; Tregaron, Aberaeron and Cardigan in Ceredigion; and Tenby and South Pembrokeshire Hospital Health and Social Care Resource Centre in Pembrokeshire;
48 general practices (four of which are managed practices), 47 dental practices (including three orthodontic), 99 community pharmacies, 44 general ophthalmic practices (43 providing Eye Health Examination Wales and 34 low vision services) and 17 domiciliary only providers and 11 health centres;
Numerous locations providing mental health and learning disabilities services;
Highly specialised and tertiary services commissioned by the Welsh Health Specialised Services Committee, a joint committee representing seven health boards across Wales.
Job description
Job responsibilities
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 10/05/2024.
Job description
Job responsibilities
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 10/05/2024.
Person Specification
Qualification & Knowledge
Essential
- A higher degree at Masters level or equivalent experience at senior management level.
- Must have evidence of continuous management and personal development.
- Must have knowledge of NHS, Welsh Government and Health Board strategies, policies and plans including HR policies.
- Must possess a thorough understanding of the role and its purpose of within the organisation.
- Must possess a current knowledge of best practice gained through personal research.
- Must have in depth knowledge of strategic healthcare agenda relating to service delivery
Desirable
- Experience of management in surgical specialities
- Experience of management in designated portfolio specialties
Language Skills
Desirable
Experience
Essential
- Must possess a good appreciation of planning and developing and implementing strategies.
- Must possess a sound knowledge of performance management processes.
- Must possess significant experience of managing staff and working with staff Trade Unions/staff representatives.
- Must possess significant experience of financial management and knowledge of how to deliver a budget to a target.
- Must have knowledge of how to deliver projects and in particular managing scope and delivering against agreed objectives to quality, cost and time.
Person Specification
Qualification & Knowledge
Essential
- A higher degree at Masters level or equivalent experience at senior management level.
- Must have evidence of continuous management and personal development.
- Must have knowledge of NHS, Welsh Government and Health Board strategies, policies and plans including HR policies.
- Must possess a thorough understanding of the role and its purpose of within the organisation.
- Must possess a current knowledge of best practice gained through personal research.
- Must have in depth knowledge of strategic healthcare agenda relating to service delivery
Desirable
- Experience of management in surgical specialities
- Experience of management in designated portfolio specialties
Language Skills
Desirable
Experience
Essential
- Must possess a good appreciation of planning and developing and implementing strategies.
- Must possess a sound knowledge of performance management processes.
- Must possess significant experience of managing staff and working with staff Trade Unions/staff representatives.
- Must possess significant experience of financial management and knowledge of how to deliver a budget to a target.
- Must have knowledge of how to deliver projects and in particular managing scope and delivering against agreed objectives to quality, cost and time.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
