Administrative Office Co-ordinator - Community Nursing

Job summary

This post is a Fixed Term/ Secondment until 31.03.2026 due to funding. If you are a Hywel Dda University Health Board employee and are applying for this post as a secondment, agreement for the secondment is needed from your current manager prior to application.

An exciting opportunity has arisen for a Band 4 Administrative Office Co-ordinator to join our Community Nursing single point of access service for Ceredigion County. The service operates 7 days a week from 8am -8pm, including bank holidays.

The post holder will demonstrate a calm and confident approach to your work demonstrating excellent administrative and communication skills and the ability to manage and prioritise workloads effectively. Team working and the ability to be flexible is important to ensure that service provision can be delivered efficiently and effectively.

Main duties of the job

Main duties involve supporting the referral and triage process for the Community Nursing Services within Ceredigion . Assisting with scheduling of Community Nursing activities. Monitor waiting lists and caseloads. Create reports, conduct audits and ensure compliance. To provide comprehensive administrative support to the Service. Responsible for the day-to-day management of the administrative functions of the Service.

The post holder will be responsible for maintaining records both manually and on a computerised systems and demonstrate the ability to handle sensitive and confidential patient information.

Provide cover in the event of other administrative staff being absent.

The role may involve travelling to and working across other sites in support of service delivery.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

About us

Hywel Dda University Health Board is the planner and provider of NHS healthcare services for people in Carmarthenshire, Ceredigion, Pembrokeshire and its bordering counties. Our 11,000 members of staff provide primary, community, in-hospital, mental health and learning disabilities services for around 384,000 people across a quarter of the landmass of Wales. We do this in partnership with our three local authorities and public, private and third sector colleagues, including our volunteers, through:

Four main hospitals: Bronglais General in Aberystwyth, Glangwili General in Carmarthen, Prince Philip in Llanelli and Withybush General in Haverfordwest;

Seven community hospitals: Amman Valley and Llandovery in Carmarthenshire; Tregaron, Aberaeron and Cardigan in Ceredigion; and Tenby and South Pembrokeshire Hospital Health and Social Care Resource Centre in Pembrokeshire;

48 general practices (four of which are managed practices), 47 dental practices (including three orthodontic), 99 community pharmacies, 44 general ophthalmic practices (43 providing Eye Health Examination Wales and 34 low vision services) and 17 domiciliary only providers and 11 health centres;

Numerous locations providing mental health and learning disabilities services;

Highly specialised and tertiary services commissioned by the Welsh Health Specialised Services Committee, a joint committee representing seven health boards across Wales.

Employer details

Employer name

Hywel Dda University Health Board

Address

Aberaeron Integrated Care Centre

Vicarage Hill

Aberaeron

SA46 0DY

Employer's website

https://hduhb.nhs.wales/ (Opens in a new tab)

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Employer details

Employer name

Hywel Dda University Health Board

Address

Aberaeron Integrated Care Centre

Vicarage Hill

Aberaeron

SA46 0DY

Employer's website

https://hduhb.nhs.wales/ (Opens in a new tab)

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