Job summary
An opportunity has arisen for an Office Administrator for Bank Office to support the invoicing process.
Main responsibilities include invoice checking; ensuring correct hours and pay rates, dealing with pay queries from bank staff and agencies, working as part of a team to support training and induction of bank staff, managing a busy central mailbox, and dealing with queries and escalating any issues.The successful candidate will have demonstrable organisational skills, be computer literate and have excellent communication skills and the ability to work to tight deadlines is essential. Working independently and/or with a team is required.This is a full-time post and full training will be given.
Main duties of the job
Respond to routine enquiries of a customer service or administrative nature within pre-defined limits, referring anything of a more complex nature to senior staff.
To deal with all enquiries effectively and responsively, deciding upon appropriate follow-up action.
To check and validate the entries on worker time sheets and agency invoices against the bank electronic system.
To check the authenticity and validity of documents supplied by prospective employees, in particular documents associated with pre-employment checks.
To deal with incoming/outgoing mail in accordance with the workplace procedures.
About us
Hywel Dda University Health Board is the planner and provider of NHS healthcare services for people in Carmarthenshire, Ceredigion, Pembrokeshire and its bordering counties. Our 11,000 members of staff provide primary, community, in-hospital, mental health and learning disabilities services for around 384,000 people across a quarter of the landmass of Wales. We do this in partnership with our three local authorities and public, private and third sector colleagues, including our volunteers, through:o Four main hospitals: Bronglais General in Aberystwyth, Glangwili General in Carmarthen, Prince Philip in Llanelli and Withybush General in Haverfordwest;o Seven community hospitals: Amman Valley and Llandovery in Carmarthenshire; Tregaron, Aberaeron and Cardigan in Ceredigion; and Tenby and South Pembrokeshire Hospital Health and Social Care Resource Centre in Pembrokeshire;o 48 general practices, 47 dental practices , 99 community pharmacies, 44 general ophthalmic practices and 17 domiciliary only providers and 11 health centres;o Numerous locations providing mental health and learning disabilities services
Job description
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
Our Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 22/02/2024
Job description
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
Our Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 22/02/2024
Person Specification
Qualifications and Knowledge
Essential
- Good standard of general education (5 GCSE's at A-C including maths and English) or equivalent experience
Desirable
- ECDL or equivalent level of IT skills
Experience
Essential
- Experience of using Microsoft applications
Desirable
- Experience of working in a busy office environment and dealing with multiple priorities
- Experience of working in an NHS environment
- Experience of using electronic systems
- Experience of working in a customer service environment
- Experience of working in a team
Other
Essential
- Flexible approach to the needs to the service
Desirable
Person Specification
Qualifications and Knowledge
Essential
- Good standard of general education (5 GCSE's at A-C including maths and English) or equivalent experience
Desirable
- ECDL or equivalent level of IT skills
Experience
Essential
- Experience of using Microsoft applications
Desirable
- Experience of working in a busy office environment and dealing with multiple priorities
- Experience of working in an NHS environment
- Experience of using electronic systems
- Experience of working in a customer service environment
- Experience of working in a team
Other
Essential
- Flexible approach to the needs to the service
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
