Job summary
A unique and exciting opportunity has arisen for an exceptional individual to be appointed as a permanent Band 5 Member Support Administrator.
This role will suit a self-motivated individual who can work under their own initiative under general oversight and direction from the line manager, and display a high level of tact, diplomacy and emotional intelligence
This role will require collaborative working with a range of stakeholders internal and external, though primarily with REC officers and members and staff from Approval Operations.
The post-holder will be required to undertake significant levels of routine administrative procedures with a high level of attention to detail and accuracy.
Main duties of the job
The key duties as follows:
Receiving and managing sensitive and confidential personal information relating to applications for Research Ethics Committee membership and the payment of expenses to volunteer members.
Liaising with Research Ethics Committee officers, Health and Care Research Wales and Health Research Authority staff relating to interview panels.
Communicating with operations staff, volunteer members and officers in relation to booking travel, venues and catering as required.
Liaising with finance team, members and officers regarding expenses
Keeping a strong customer service focus at all times
Attention to detail in the preparation and booking of meeting rooms and events including setting up of VC equipment on behalf of office staff, volunteer members and external stakeholders
Experience in using all Microsoft packages to varying degrees and ability to learn new systems proficiently
About us
This is a Health and Care Research Wales post, hosted by Powys Teaching Health Board.
Health and Care Research Wales is a networked organisation, supported by Welsh Government, which brings together a wide range of partners across the NHS in Wales, local authorities, universities, research institutions, third sector and others.
Health and Care Research Wales works in support of Welsh Government's overarching goal which is to ensure that today's research makes a difference to tomorrow's care.
Its mission is to promote, support and provide collective oversight of health and social care research in Wales. Ensuring it is of the highest international scientific quality, is relevant to the needs and challenges of health and social care in Wales and makes a difference to policy and practice in ways that improve the lives of patients, people, and communities in Wales.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply
Person Specification
Qualifications
Essential
- Degree-level qualification or evidenced ability to work at a similar intellectual level
Knowledge
Essential
- Ability to take accurate minutes to reflect the discussion and decisions taken.
- Excellent organisational skills with the ability to prioritise against a background of change and frequently changing demands
- Strong communication and influencing skills at all levels. Ability to communicate complex information in a diplomatic and effective manner
- Advanced use of all MS Office packages, (e.g. Excel, Word, PowerPoint, Internet and Outlook
Experience
Essential
- Experience of liaising and negotiating effectively with internal and external agencies, at all staff levels within an organisation
- Significant experience of handling and managing confidential information
Analytical and Judgemental Skills
Essential
- Ability to analyse, interpret and follow written procedures
- Ability to summarise complex information and disseminate to others
- Ability to work to frequent deadlines
- Ability to manage a workload with competing priorities, responding quickly and flexibly to changing demands and ability to make judgements on actions required
- Excellent oral and written communication skills, specifically: oWritten English skills at a level to summarise complex issues into a document oVerbal English skills to be able to articulate procedural issues and comprehend complex discussion.
Interpersonal Skills
Essential
- Self-motivated, with ability to work on own initiative, making decisions where appropriate and organise own workload
- Flexible working approach and adaptable to change
- Commitment to team working and respect and consideration for the skills of others
- Diplomacy and sensitivity
- Negotiating and influencing including ability to be assertive whilst maintaining a positive approach to managing workload
- Ability to work well with others, at all levels in an organisation including senior staff
- Ability to develop good communications with REC Chairs and Members and the extended research community
Other
Essential
- Self- motivated, with ability to work on own initiative, making decisions where appropriate and organise own workload.
- Flexible working approach and adaptable to change.
- Commitment to team working and respect and consideration for the skills of others.
- Self-motivated to undertake Continual Professional Development (CPD)
- Willingness to travel to other Offices and other venues, including overnight stays
Person Specification
Qualifications
Essential
- Degree-level qualification or evidenced ability to work at a similar intellectual level
Knowledge
Essential
- Ability to take accurate minutes to reflect the discussion and decisions taken.
- Excellent organisational skills with the ability to prioritise against a background of change and frequently changing demands
- Strong communication and influencing skills at all levels. Ability to communicate complex information in a diplomatic and effective manner
- Advanced use of all MS Office packages, (e.g. Excel, Word, PowerPoint, Internet and Outlook
Experience
Essential
- Experience of liaising and negotiating effectively with internal and external agencies, at all staff levels within an organisation
- Significant experience of handling and managing confidential information
Analytical and Judgemental Skills
Essential
- Ability to analyse, interpret and follow written procedures
- Ability to summarise complex information and disseminate to others
- Ability to work to frequent deadlines
- Ability to manage a workload with competing priorities, responding quickly and flexibly to changing demands and ability to make judgements on actions required
- Excellent oral and written communication skills, specifically: oWritten English skills at a level to summarise complex issues into a document oVerbal English skills to be able to articulate procedural issues and comprehend complex discussion.
Interpersonal Skills
Essential
- Self-motivated, with ability to work on own initiative, making decisions where appropriate and organise own workload
- Flexible working approach and adaptable to change
- Commitment to team working and respect and consideration for the skills of others
- Diplomacy and sensitivity
- Negotiating and influencing including ability to be assertive whilst maintaining a positive approach to managing workload
- Ability to work well with others, at all levels in an organisation including senior staff
- Ability to develop good communications with REC Chairs and Members and the extended research community
Other
Essential
- Self- motivated, with ability to work on own initiative, making decisions where appropriate and organise own workload.
- Flexible working approach and adaptable to change.
- Commitment to team working and respect and consideration for the skills of others.
- Self-motivated to undertake Continual Professional Development (CPD)
- Willingness to travel to other Offices and other venues, including overnight stays
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
