Job summary
This role will provide comprehensive administrative support to the procurement and asset management Team to assist in the operational management of digital assets for Powys Teaching Health Board. The post holder will be key in maintaining the digital asset records and will reflect amendments in the lifecycle of digital assets and systems on a day-to-day basis. Provide admin support to organisational-wide digital asset service users. This will involve responding to and managing routine service requests to conclusion. Be the first point of contact to a wide range of stakeholders in Powys Teaching Health Board. Duties will include configuration item level data input, data quality assurance, supporting and advising colleagues in using digital assets and procurement. As part of a flexible workforce, the post holder will work with other Support and Delivery colleagues to provide cover across administrative support areas for Digital transformation Teams service improvement projects and systems development as required.
Main duties of the job
The post holder will have the following roles and responsibilities:
Provide advice to staff, on the adoption of Digital Asset management policy and processes.
Develop processes and work instructions related to the digital assets and configuration management databases.
Procurement of assets for users, ensuring that they are completed within the contracted time. This may involve liaising with budget holders, finance and 3rd Party suppliers.
To carry out asset and configuration audits, having an analytical approach to ensuring that the various Digital Transformation and Informatics Services and national health services assets used are accurately logged and deprecated in line with Digital and financial policies.
Provide advice, updates and resolution to Powys THB service users when an asset is required for supported Powys THB Digital Transformation and Informatics or National Services. These assets can be any digital equipment which includes printers, switches, servers, laptops and related peripherals.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About us
Being the smallest Heath Board in Wales means that you won't get lost in the crowd. Everybody at Powys Teaching Health Board is valued for the contribution they make to our varied and diverse portfolio of community-based services. Together, we can continue to make a real difference to our patients and build on our unrivalled reputation.
As a supportive and progressive employer, we actively encourage you to carve out a career with us, through a range of development pathways. We're also lucky enough to be situated in one of the most beautiful rural counties in Britain, let alone Wales! Achieving a healthy 'life work' balance is essential, and something we recognise by prioritising your well-being.
To start your journey with us, and to learn more about what we can offer you please visit:https://pthb.nhs.wales/working-for-us/. There you will find information about our benefits and values, read staff experiences and more about what our beautiful county has to offer.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Essential
Essential
- Educated to A level or AS level or equivalent knowledge and experience Training at NVQ Level 3, RSA 3, or equivalent knowledge and experience Knowledge and experience of general IT systems including Microsoft Office (to include Outlook, Word and Excel), database management and finance systems Understanding of the importance of confidentiality and experienced in implementing processes to comply with the principles of the Data Protection Act
- Significant experience of working at an administration level in a relevant setting Significant experience of efficient methods for the management of stakeholder enquiries, 1st line systems support, document management, project support and general office support Experience of successfully working for multiple teams in a busy and demanding environment Demonstrable experience in prioritising and managing own workload Experience in prioritising daily and ongoing tasks to meet both routine and non-routine deadlines
- Ability to plan and organise effectively Good interpersonal skills at all levels
- Strong written and verbal communication skills, to communicate with a range of individuals at all levels and across a range of organisations Ability to communicate information in a calm, professional, diplomatic and effective manner IT proficient, with an ability to administer Microsoft applications Attention to detail and accuracy Ability to identify confidential and sensitive issues Ability to prioritise workload to meet deadlines
- Self-motivated, with the ability to work on own initiative and with minimal day to day supervision Good people skills Ability to work with a wide range of people Attention to detail Commitment to continuing professional development
Desirable
- Conversant with the NHS in Wales and digitally provided services
Experience
Essential
- Significant experience Experience of working in a technical support role and proven experience in the development and support of IT assetsof working at an administration level in a relevant setting Significant experience of efficient methods for the management of stakeholder enquiries, 1st line systems support, document management, project support and general office support Experience of successfully working for multiple teams in a busy and demanding environment Demonstrable experience in prioritising and managing own workload Experience in prioritising daily and ongoing tasks to meet both routine and non-routine deadlines
Knowledge
Essential
- Knowledge of NHS Wales procurement processes
Person Specification
Essential
Essential
- Educated to A level or AS level or equivalent knowledge and experience Training at NVQ Level 3, RSA 3, or equivalent knowledge and experience Knowledge and experience of general IT systems including Microsoft Office (to include Outlook, Word and Excel), database management and finance systems Understanding of the importance of confidentiality and experienced in implementing processes to comply with the principles of the Data Protection Act
- Significant experience of working at an administration level in a relevant setting Significant experience of efficient methods for the management of stakeholder enquiries, 1st line systems support, document management, project support and general office support Experience of successfully working for multiple teams in a busy and demanding environment Demonstrable experience in prioritising and managing own workload Experience in prioritising daily and ongoing tasks to meet both routine and non-routine deadlines
- Ability to plan and organise effectively Good interpersonal skills at all levels
- Strong written and verbal communication skills, to communicate with a range of individuals at all levels and across a range of organisations Ability to communicate information in a calm, professional, diplomatic and effective manner IT proficient, with an ability to administer Microsoft applications Attention to detail and accuracy Ability to identify confidential and sensitive issues Ability to prioritise workload to meet deadlines
- Self-motivated, with the ability to work on own initiative and with minimal day to day supervision Good people skills Ability to work with a wide range of people Attention to detail Commitment to continuing professional development
Desirable
- Conversant with the NHS in Wales and digitally provided services
Experience
Essential
- Significant experience Experience of working in a technical support role and proven experience in the development and support of IT assetsof working at an administration level in a relevant setting Significant experience of efficient methods for the management of stakeholder enquiries, 1st line systems support, document management, project support and general office support Experience of successfully working for multiple teams in a busy and demanding environment Demonstrable experience in prioritising and managing own workload Experience in prioritising daily and ongoing tasks to meet both routine and non-routine deadlines
Knowledge
Essential
- Knowledge of NHS Wales procurement processes
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
