Job summary
Be part of a 'Healthy Caring Powys' and help us transform the way we provide health and care, so our communities can Start Well, Live Well and Age Well.
Main duties of the job
We are looking to recruit on a permanent basis a Support Services Supervisor to support our Welspool Support Services team. The hours of work are 37.5 hours and there will be a requirement to work weekends on a rota, this role will be permanent.
The key responsibilities of this role will include: -
- Providing day to day management of all staff in the Domestic, Catering and Portering services
- Ensuring all services delivered within full compliance to all appropriate legislation and local policies and procedures
- Conduct regular audits on hotel services ensuring compliance to policies and legal requirements
- Plan, coordinate and monitor activities to ensure that all services comply with health and safety requirements
- Deputise for the Support Services Coordinator as required
- Ensure equipment, resources, materials are ordered and available to maintain operating stock levels
- Maintain excellent lines of communication with internal and external stakeholders to ensure services are delivered in line with the needs of the hospital
- We are looking for someone who is hard working, committed and reliable with the enthusiasm to deliver a high-quality service.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
About us
Being the smallest Heath Board in Wales means that you won't get lost in the crowd. Everybody at Powys Teaching Health Board is valued for the contribution they make to our varied and diverse portfolio of community-based services. Together, we can continue to make a real difference to our patients and build on our unrivalled reputation.
As a supportive and progressive employer, we actively encourage you to carve out a career with us, through a range of development pathways. We're also lucky enough to be situated in one of the most beautiful rural counties in Britain, let alone Wales! Achieving a healthy 'life work' balance is essential, and something we recognise by prioritising your well-being.
To start your journey with us, and to learn more about what we can offer you please visit: https://pthb.nhs.wales/working-for-us/. There you will find information about our benefits and values, read staff experiences and more about what our beautiful county has to offer.
Job description
Job responsibilities
Ensure adequate staff cover is in place, at the agreed levels to meet the serviceneeds ensuring that staff rosters are fair and equitable collating and approvingBank time-sheets; and all electronic systems are fully undated to ensureaccuracy.Identify and escalate any unplanned staff shortage through leave absence,sickness, or vacancy to a Manager as early as possible.Authorise leave, identifying any absences and apply relevant policy andprocedure, in conjunction with HR support as required.Deliver induction for new employees and provide mentorship and training forthe team to improve performance, and ensure all statutory and mandatorytraining is completed.Ensure all staff have Performance Development Reviews that have clearobjectives, expectations and to identify any additional support or training needsrequired.Plan and prepare schedules for all services to enable the controls and checksvia audit of services. Undertaking a programme of quality control to ensuremethods and equipment/materials used meet quality standards.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
Ensure adequate staff cover is in place, at the agreed levels to meet the serviceneeds ensuring that staff rosters are fair and equitable collating and approvingBank time-sheets; and all electronic systems are fully undated to ensureaccuracy.Identify and escalate any unplanned staff shortage through leave absence,sickness, or vacancy to a Manager as early as possible.Authorise leave, identifying any absences and apply relevant policy andprocedure, in conjunction with HR support as required.Deliver induction for new employees and provide mentorship and training forthe team to improve performance, and ensure all statutory and mandatorytraining is completed.Ensure all staff have Performance Development Reviews that have clearobjectives, expectations and to identify any additional support or training needsrequired.Plan and prepare schedules for all services to enable the controls and checksvia audit of services. Undertaking a programme of quality control to ensuremethods and equipment/materials used meet quality standards.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Role Requirements
Essential
- Literacy and numeracy L1 or equivalent qualification
- Relevant City & Guilds or NVQ 3 qualification or equivalent experience and training in Hotel Services including Catering
- Knowledge of Health & Safety in the Workplace, e.g. Manual Handling, COSHH, and the handling of clinical waste
- Holds a Foundation Food Hygiene Certificate
- Experience of working within a Catering, Domestic or Portering environment
- Experience of leading / supervising a team
- Experience of conducting audits/checks
- Experience of using electronic recording systems
- Ability to communicate effectively
- Ability to manage competing demands and pressure to prioritise tasks to meet deadlines.
- Ability to work shifts, including weekends.
- Ability to travel to other hospital sites as required
Desirable
- Holds an Advanced Food Hygiene Certificate
- Holds Supervisory Management Certificate (i.e. NEBSM)
- Experience of NHS electronic systems e.g. ESR/ ERostering
- Ability to speak Welsh
essential
Essential
- Ability to travel between hospitals
- Experiance working in either Catering Portering or Domestc
- Experiance in leading a team
Person Specification
Role Requirements
Essential
- Literacy and numeracy L1 or equivalent qualification
- Relevant City & Guilds or NVQ 3 qualification or equivalent experience and training in Hotel Services including Catering
- Knowledge of Health & Safety in the Workplace, e.g. Manual Handling, COSHH, and the handling of clinical waste
- Holds a Foundation Food Hygiene Certificate
- Experience of working within a Catering, Domestic or Portering environment
- Experience of leading / supervising a team
- Experience of conducting audits/checks
- Experience of using electronic recording systems
- Ability to communicate effectively
- Ability to manage competing demands and pressure to prioritise tasks to meet deadlines.
- Ability to work shifts, including weekends.
- Ability to travel to other hospital sites as required
Desirable
- Holds an Advanced Food Hygiene Certificate
- Holds Supervisory Management Certificate (i.e. NEBSM)
- Experience of NHS electronic systems e.g. ESR/ ERostering
- Ability to speak Welsh
essential
Essential
- Ability to travel between hospitals
- Experiance working in either Catering Portering or Domestc
- Experiance in leading a team
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
