Maternity Support Worker Administration

Job summary

The post holder will give Administrative assistance for the Welshpool and Llanidloes Maternity services, based on 30 hours per. The post holder would be expected to share their time over the two bases, ideally spending 15 hours per week in each base. The post holder would also be expected to spend a day Machynlleth Hospital - Maternity department once a month.

This is a varied role and the need for flexibility and adaptability is essential

To carry out a range of administrative tasks which support the day to day running and functioning of the midwifery team, including retrieving, creating and filing notes , inputting data onto clinical systems, receiving phone calls and ensuring enquiries are dealt with/directed to the correct member of staff.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Main duties of the job

Receive and direct visitors and relatives in a professional and courteous manner.

Answer the telephone, convey messages.

Deal with enquiries from medical staff and the public concerning the admission, transfer and discharge of women.

Inform midwifery staff as women arrive and ensure that women's case notes are available and complete.

Input correct information and accurately use the Welsh Patient Administration System and electronic maternity system.

Dealing with enquiries either on the telephone or face to face with women,relatives, medical staff, nursing staff, colleagues, or members of the public.

About us

Being the smallest Heath Board in Wales means that you won't get lost in the crowd. Everybody at Powys Teaching Health Board is valued for the contribution they make to our varied and diverse portfolio of community-based services. Together, we can continue to make a real difference to our patients and build on our unrivalled reputation.

As a supportive and progressive employer, we actively encourage you to carve out a career with us, through a range of development pathways. We're also lucky enough to be situated in one of the most beautiful rural counties in Britain, let alone Wales! Achieving a healthy 'life work' balance is essential, and something we recognise by prioritising your well-being.

To start your journey with us, and to learn more about what we can offer you please visit: https://pthb.nhs.wales/working-for-us/. There you will find information about our benefits and values, read staff experiences and more about what our beautiful county has to offer.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.