Job summary
A vacancy has arisen for an Administrator working within the Central CAMHS service.
The successful candidate will provide a professional and comprehensive administrative and secretarial service to the Community CAMHS Clinical Team.
We are looking for a dynamic individual with excellent communication, organisational and secretarial skills who is able to demonstrate the ability to work as a Team player and also to work independently. The post holder will possess excellent customer service skills and be able to deal with patient and carer queries in a sensitive and empathetic manner due to the nature of the service.
The successful candidate will play an important role within the service to provide efficient administration support and be expected to deliver a comprehensive Administration service to support service delivery.
For further details please contact - (Paula McLarney 03000 856023)
Main duties of the job
By the nature of the duties, the post holder is required to maintain strict confidentiality and will be expected to deal with patients, relatives and visitors with courtesy and discretion at all times.By the nature of the duties, the post holder is required to maintain strict confidentiality and will be expected to deal with patients, relatives and visitors with courtesy and discretion at all times.
About us
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications
Essential
- Good General Standard of Education (e.g. GSCE Maths and English A-C and above or equivalent.
Desirable
- Understanding of basic Medical Terminology
Experience
Essential
- Ability to work as part of a team
- Experience dealing with the general public
Desirable
- Experience of working directly with clinical/consultant staff
Skills
Essential
- Excellent communication skills both written, verbal & telephone
- Ability to react to unpredictable issues, re-prioritising own workload if necessary
Desirable
- Competent in the use of Microsoft office
PERSONAL QUALITIES
Essential
- Use of initiative to solve problems
Desirable
- Evidence of ongoing personal development
Knowledge
Essential
- Knowledge of or other patient administration systems or experience using data bases and excel to sort and filter data fields
Desirable
- Understanding of basic medical terminology
Person Specification
Qualifications
Essential
- Good General Standard of Education (e.g. GSCE Maths and English A-C and above or equivalent.
Desirable
- Understanding of basic Medical Terminology
Experience
Essential
- Ability to work as part of a team
- Experience dealing with the general public
Desirable
- Experience of working directly with clinical/consultant staff
Skills
Essential
- Excellent communication skills both written, verbal & telephone
- Ability to react to unpredictable issues, re-prioritising own workload if necessary
Desirable
- Competent in the use of Microsoft office
PERSONAL QUALITIES
Essential
- Use of initiative to solve problems
Desirable
- Evidence of ongoing personal development
Knowledge
Essential
- Knowledge of or other patient administration systems or experience using data bases and excel to sort and filter data fields
Desirable
- Understanding of basic medical terminology
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
