Betsi Cadwaladr University Health Board

Health Care Support Worker

The closing date is 17 November 2025

Job summary

A number of exciting opportunities have arisen within Glan Clwyd for permanent/fixed term Band 2 Health Care Support Worker roles within our Medical Division and Surgical Directorate.

As a Band 2 Health Care Support Worker you will:

Work as part of the multidisciplinary team delivering care to patients with support and supervision provided by a registered health care professional.

Undertake personal care activities and tasks as delegated by a registered health care professional, in accordance with the HEIW All Wales Guidelines for Delegation.

Ensure the registered health care professional is regularly updated on the patient's/client's condition and improvement/deterioration.

Maintain high standards of cleanliness in the healthcare setting and appropriate storage of stock items.

Deliver role in accordance with Health Board values and the Code of Conduct for HCSW's in Wales.

Full time/Part time hours available.

Out of Hours Enhancements and staff benefits available.

We reserve the right to close this vacancy early if we receive a high volume of suitable applications. We encourage interested candidates to apply as soon as possible to avoid disappointment.

If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.

Main duties of the job

Assist the registered nurse/practitioner to deliver a high standard of holistic patientcare, ensuring that the patients` dignity and equality is maintained at all times.

Ensure the principles set out in the fundamentals of care are incorporated into dailypractice to ensure high quality service for patients and clients. To perform duties within the plan of care delegated by a qualified practitioner, only for which he/she has the relevant training and assessment.

Assist patients with dietary and hydration needs and support with personal hygiene requirements. maintain High standards of cleanliness and follow infection prevention guidelines.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Details

Date posted

10 November 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,833 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

050-ACS619-1125

Job locations

Glan Clwyd Hospital

Bodelwyddan

LL18 5UJ


Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications and Knowledge

Essential

  • Level 2 in care or ability to undertake a period of induction and on the job training to include theoretical knowledge of care and a range of work-related procedures, for example completion of a competency based workbook equivalent to Level 2 Vocational Qualification

Desirable

  • Level 2 Vocational Qualification in relevant health care related subject

Experience

Essential

  • Experience of working as part of a team

Desirable

  • Previous experience working with people in a caring capacity.

Skills and Attributes

Essential

  • Good communication skills - verbal and written, with the ability to convey information clearly and sensitively.
  • Ability to keep calm in stressful situations.
  • Ability to demonstrate a caring and compassionate approach.
  • Organisational skills, with the ability to plan and prioritise own workload efficiently.

Desirable

  • Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh
Person Specification

Qualifications and Knowledge

Essential

  • Level 2 in care or ability to undertake a period of induction and on the job training to include theoretical knowledge of care and a range of work-related procedures, for example completion of a competency based workbook equivalent to Level 2 Vocational Qualification

Desirable

  • Level 2 Vocational Qualification in relevant health care related subject

Experience

Essential

  • Experience of working as part of a team

Desirable

  • Previous experience working with people in a caring capacity.

Skills and Attributes

Essential

  • Good communication skills - verbal and written, with the ability to convey information clearly and sensitively.
  • Ability to keep calm in stressful situations.
  • Ability to demonstrate a caring and compassionate approach.
  • Organisational skills, with the ability to plan and prioritise own workload efficiently.

Desirable

  • Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Glan Clwyd Hospital

Bodelwyddan

LL18 5UJ


Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Glan Clwyd Hospital

Bodelwyddan

LL18 5UJ


Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Senior Recruitment Officer

Emma Runcie

Emma.Runcie@wales.nhs.uk

07977762784

Details

Date posted

10 November 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,833 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

050-ACS619-1125

Job locations

Glan Clwyd Hospital

Bodelwyddan

LL18 5UJ


Supporting documents

Privacy notice

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