Betsi Cadwaladr University Health Board

Support Medical Secretary

The closing date is 07 October 2025

Job summary

This post is fixed term / secondment until 31st July 2026 due to the needs of the service.

If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.

An exciting position has arisen for a Support Medical Secretary to join the Diabetes & Endocrinology service within the Gladstone Centre.

The candidate will be enthusiastic and highly motivated with excellent communication and interpersonal skills. The role will be to provide a comprehensive range of secretarial and administration duties to the Consultants, Nursing and their associated teams.

Main duties of the job

The post holder will be a key member of the Medical Secretary team providing an accurate and confidential administration service to the Clinical Specialty and its associated work streams.

The post holder will support with;

  • Audio typing of dictated and standard letters.
  • Assisting with the coordination and arrangements of patient training courses.
  • Updating databases to include Insulin Pump ordering/databases.
  • Ordering items via the Oracle Procurement system.
  • Sending Diabetes documentation to patients.
  • Preparing 'Care Plan' documentation in readiness for new patients.
  • Regular maintenance of records / data quality, ensuring all information is accurate and relevant.
  • Stock checking of Diabetic Pens/Meters & ordering supplies & replacements.

The post holder will have good accurate typing skills, and will ensure that the speciality maintains efficient filing and recording of information systems. Will plan and organise own time, adjusting clinic appointments for patients ensuring notes are ready for clinics as necessary.

They will also adhere to standard operating procedures and protocols and will advise and support colleagues on these, making judgements requiring a number of options, using experience from a broad skill base related to their practice.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Details

Date posted

30 September 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,313 to £26,999 a year per annum pro rata

Contract

Fixed term

Duration

10 months

Working pattern

Part-time

Reference number

050-AC686-0925

Job locations

Gladstone Centre, Wrexham Maelor Hospital

Croesnewydd Road

Wrexham

LL13 7TD


Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications

Essential

  • NVQ Business Administration L3 or equivalent experience
  • RSA/OCR level 2 or equivalent
  • IT related qualification CLAIT plus / ECDL or equivalent

Desirable

  • AMSPAR - City & Guilds L3
  • NVQ Customer Service L3

Experience

Essential

  • Knowledge of a range of administrative processes
  • Experience of working in a busy office environment

Desirable

  • Experience of working within the NHS

Skills

Essential

  • Competently communicates professionally and effectively with all levels of staff both verbally and in writing
  • Proficient in use of Microsoft office applications
  • Experienced in planning,organising and prioritise own workload
  • Flexible and adaptable to changing service demands
  • Excellent organisational skills

Desirable

  • Minute-taking skills

Knowledge

Essential

  • Evidence of Continual Personal development
  • Ability to deal with sensitive information

Desirable

  • Knowledge of NHS organisations
  • Medical terminology

Other Relevant Requirements

Essential

  • Able to travel to meet the requirements of the post

Desirable

  • Welsh speaker
Person Specification

Qualifications

Essential

  • NVQ Business Administration L3 or equivalent experience
  • RSA/OCR level 2 or equivalent
  • IT related qualification CLAIT plus / ECDL or equivalent

Desirable

  • AMSPAR - City & Guilds L3
  • NVQ Customer Service L3

Experience

Essential

  • Knowledge of a range of administrative processes
  • Experience of working in a busy office environment

Desirable

  • Experience of working within the NHS

Skills

Essential

  • Competently communicates professionally and effectively with all levels of staff both verbally and in writing
  • Proficient in use of Microsoft office applications
  • Experienced in planning,organising and prioritise own workload
  • Flexible and adaptable to changing service demands
  • Excellent organisational skills

Desirable

  • Minute-taking skills

Knowledge

Essential

  • Evidence of Continual Personal development
  • Ability to deal with sensitive information

Desirable

  • Knowledge of NHS organisations
  • Medical terminology

Other Relevant Requirements

Essential

  • Able to travel to meet the requirements of the post

Desirable

  • Welsh speaker

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Gladstone Centre, Wrexham Maelor Hospital

Croesnewydd Road

Wrexham

LL13 7TD


Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Gladstone Centre, Wrexham Maelor Hospital

Croesnewydd Road

Wrexham

LL13 7TD


Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Assistant Operational Manager

Wendy Seabrook

wendy.seabrook@wales.nhs.uk

03000858836

Details

Date posted

30 September 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,313 to £26,999 a year per annum pro rata

Contract

Fixed term

Duration

10 months

Working pattern

Part-time

Reference number

050-AC686-0925

Job locations

Gladstone Centre, Wrexham Maelor Hospital

Croesnewydd Road

Wrexham

LL13 7TD


Supporting documents

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