Betsi Cadwaladr University Health Board

Senior Medical Secretary

The closing date is 06 October 2025

Job summary

Applications are invited for the position of a Band 4 Senior Medical Secretary within the busy Rehabilitation Services, based in Denbigh.

It is essential that applicants hold the relevant qualifications as per the person specifications, previous medical secretarial experience would be desirable as would a high level of audio typing skills and a good telephone manner.

The successful candidate must have a good understanding of MS Office applications including Word, Outlook and Excel as minute taking and report producing will also be required.

Main duties of the job

The post holder will possess excellent time management skills, be well organised and have the ability to prioritise workload demands to meet strict deadlines whilst producing work to the highest standards.

The post holder must also have the ability to work both independently and as part of a team, using discretion, judgement and initiative. Excellent written and verbal communication skills are essential together with a keen eye for detail, with the ability to process and generate urgent and routine correspondence.

Candidates must be able to maintain patient confidentiality and ensure a high standard of customer care at all times.

It is essential that the successful candidate has a flexible approach to work to meet the demands of the service.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Details

Date posted

29 September 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,898 to £30,615 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

050-AC681-0925

Job locations

Trefeirian Day Centre

Love Lane

Denbigh

LL16 3LY


Job description

Job responsibilities

To provide a comprehensive, high quality medical secretarial and administrative service to the consultant their medical team and specialist nursing teams, and other health professionals. To co-ordinate and maintain arrangements to facilitate the patients progression along a defined pathway. To maintain the office organisation and support colleagues.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Job description

Job responsibilities

To provide a comprehensive, high quality medical secretarial and administrative service to the consultant their medical team and specialist nursing teams, and other health professionals. To co-ordinate and maintain arrangements to facilitate the patients progression along a defined pathway. To maintain the office organisation and support colleagues.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications

Essential

  • NVQ Business Administration L3 OR equivalent experience
  • City & Guilds (AMSPAR) Level 3 Diploma in Medical Administration OR equivalent Medical Secretary Experience
  • Knowledge and ability to use Microsoft Office applications
  • Qualifications in Medical Typing OR equivalent experience

Desirable

  • NVQ Level 3 Customer Service
  • Knowledge of Community Rehab Team Service

Experience

Essential

  • Experience of working as a Medical Secretary
  • Experience of organising workload and people
  • Experience of Diary Management
  • Ability to organise & prioritise own workload
  • Ability to maintain confidentiality

Desirable

  • Previous NHS Experience

Aptitude, Abilities and Values

Essential

  • Ability to prepare and take minutes
  • Excellent Communication, Customer Service and Team working skills

Desirable

  • Ability to produce reports
Person Specification

Qualifications

Essential

  • NVQ Business Administration L3 OR equivalent experience
  • City & Guilds (AMSPAR) Level 3 Diploma in Medical Administration OR equivalent Medical Secretary Experience
  • Knowledge and ability to use Microsoft Office applications
  • Qualifications in Medical Typing OR equivalent experience

Desirable

  • NVQ Level 3 Customer Service
  • Knowledge of Community Rehab Team Service

Experience

Essential

  • Experience of working as a Medical Secretary
  • Experience of organising workload and people
  • Experience of Diary Management
  • Ability to organise & prioritise own workload
  • Ability to maintain confidentiality

Desirable

  • Previous NHS Experience

Aptitude, Abilities and Values

Essential

  • Ability to prepare and take minutes
  • Excellent Communication, Customer Service and Team working skills

Desirable

  • Ability to produce reports

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Trefeirian Day Centre

Love Lane

Denbigh

LL16 3LY


Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Trefeirian Day Centre

Love Lane

Denbigh

LL16 3LY


Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Administration Manager

Matthew Jones

Matthew.Jones14@wales.nhs.uk

03000856866

Details

Date posted

29 September 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,898 to £30,615 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

050-AC681-0925

Job locations

Trefeirian Day Centre

Love Lane

Denbigh

LL16 3LY


Supporting documents

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