Job summary
An exciting opportunity has arisen for an enthusiastic and motivated individual to work as part of the Emergency Care Directorate in Wrexham Maelor Hospital as the Directorate Lead Manager.
Working closely with the clinical and managerial teams, the post holder will be responsible for the delivery of operational, financial, governance and activity targets within their specialties. The successful candidate will be required to have excellent communication skills and have a pro-active approach.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Main duties of the job
The Lead Manager is a key member of the senior management team of the Emergency Care Directorate. They derive their authority and responsibility directly from the Directorate General Manager (DGM). This is a role within the Directorate that carries significant leadership and management responsibility within an organisation that is clinically and managerially led from the front.
The Lead Manager brings considerable expertise, experience and leadership to the relevant division specified Area acting on behalf of the Directorate General Manager for staff development, promoting quality, health and safety, and financial control of professional, administrative and ancillary functions provided within the specified Areas within the Directorate. They will be a strong leader demonstrating the ability to deliver against performance targets.
Reporting directly to the DGM, they have the responsibility to ensure the delivery of safe, effective and high quality clinical services within available resources. As a key member of the Directorate, they will contribute to the management of its safety and quality performance and the pan division development and delivery of designated clinical service portfolios. They will ensure that the Directorate's operational policies and strategic intentions are implemented or incorporated into the plans for the specified Area of responsibility.
The Lead Manager participates in the managerial operational (Bronze) on call rota.
About us
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Job description
Job responsibilities
To be responsible for the operational delivery of specified services within the Directorate, including the development, implementation and monitoring of effective and efficient systems, policies and procedures.
To work with the Divisional and Site Management Team, clinical teams, patient representatives and partner organisations to deliver the operational, financial, performance, governance and activity targets.
To be responsible for the development of performance management systems and identifying, analysing and reporting to the Directorate Board on performance and other significant targets across the speciality.
To work with Medical, Nursing and Midwifery colleagues on the delivery of key metrics for the service.
To represent the specialty at relevant BCU-wide committees.
With the Directorate General Manager performance manage the activities of the Specialty to ensure the achievement of objectives set by Welsh Government and corporately within BCUHB, initiating corrective action where required to meet activity and access targets and to achieve financial balance.
To work with service managers and clinicians to ensure the implementation and delivery of such action plans including negotiating and persuading Consultant and other senior staff to change working practices.
To be responsible for monitoring and reporting the Directorates progress against these plans to the Directorate.
Dedicated lead for the speciality with regards to data analysis, to include analysis of figures for outpatient-based procedures, conversion rates for consultants, and benchmarking with best practice elsewhere.
To lead the speciality elements of the Strategic and Operational Planning processes and compile the plans in accordance with national and local guidance, which reflects/ supports national and local plans and objectives.
Participate in the designated Bronze-level on-call rota to ensure the effective running of services over the 24-hour period, taking accountability for the operational management out-of hours.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
To be responsible for the operational delivery of specified services within the Directorate, including the development, implementation and monitoring of effective and efficient systems, policies and procedures.
To work with the Divisional and Site Management Team, clinical teams, patient representatives and partner organisations to deliver the operational, financial, performance, governance and activity targets.
To be responsible for the development of performance management systems and identifying, analysing and reporting to the Directorate Board on performance and other significant targets across the speciality.
To work with Medical, Nursing and Midwifery colleagues on the delivery of key metrics for the service.
To represent the specialty at relevant BCU-wide committees.
With the Directorate General Manager performance manage the activities of the Specialty to ensure the achievement of objectives set by Welsh Government and corporately within BCUHB, initiating corrective action where required to meet activity and access targets and to achieve financial balance.
To work with service managers and clinicians to ensure the implementation and delivery of such action plans including negotiating and persuading Consultant and other senior staff to change working practices.
To be responsible for monitoring and reporting the Directorates progress against these plans to the Directorate.
Dedicated lead for the speciality with regards to data analysis, to include analysis of figures for outpatient-based procedures, conversion rates for consultants, and benchmarking with best practice elsewhere.
To lead the speciality elements of the Strategic and Operational Planning processes and compile the plans in accordance with national and local guidance, which reflects/ supports national and local plans and objectives.
Participate in the designated Bronze-level on-call rota to ensure the effective running of services over the 24-hour period, taking accountability for the operational management out-of hours.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications
Essential
- Post Graduate (Masters level) degree or career demonstrable experience of working in a highly complex clinical or managerial role with skills
Experience
Essential
- Experience of delivering high quality levels of customer care to improve experience, reduce disputes and resolve conflict
- Experience of financial and workforce management in a complex organisation
Desirable
- Experience of working in the NHS
Aptitude and Abilities
Essential
- Ability to manage a wide variety of unrelated projects and issues on a daily basis
- Ability to communicate effectively with all levels of the organisation and at senior level with external organisations
Person Specification
Qualifications
Essential
- Post Graduate (Masters level) degree or career demonstrable experience of working in a highly complex clinical or managerial role with skills
Experience
Essential
- Experience of delivering high quality levels of customer care to improve experience, reduce disputes and resolve conflict
- Experience of financial and workforce management in a complex organisation
Desirable
- Experience of working in the NHS
Aptitude and Abilities
Essential
- Ability to manage a wide variety of unrelated projects and issues on a daily basis
- Ability to communicate effectively with all levels of the organisation and at senior level with external organisations
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
