Betsi Cadwaladr University Health Board

Medical Support Secretary - Obstetrics and Gynaecology

The closing date is 05 August 2025

Job summary

Working as a member of the Obstetrics & Gynaecology Team team, providing efficient and effective secretarial support for Consultant Obstetricians & Gynaecologists, thereby supporting the delivery of high quality service to patients and staff within the Specialty.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Main duties of the job

  • Accurately carry out from audio/copy/shorthand the typing of patient related correspondence/reports using the appropriate software to agreed organisational standards/competencies. (Please refer to person specification and training specification).
  • Produce standard letters on behalf of the clinical team.
  • Type complex reports/letters, ensuring accuracy and within specified timescales.
  • Ensure that accurate, timely information is entered and maintained on the appropriate patient information system.
  • Assist in maintaining the specialty waiting list, ensuring accuracy of information on relevant system ensuring:

(a) waiting lists are fully utilised.

(b) short notice cancellations are replaced.

(c) routine patients are admitted chronologically.

  • Enter patients onto waiting list, rearrange or cancel outpatient's appointments on WPAS system, ensuring accuracy of data.
  • Process casenotes via IFIT in a timely manner.
  • Request/dispatch casenotes from/to locations, Health Board as necessary, ensuring a timely response.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Details

Date posted

22 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,313 to £26,999 a year per annum, pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

050-AC522-0725

Job locations

Glan Clwyd Hospital

Sarn Lane

Bodelwyddan

LL18 5UJ


Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications and/or Knowledge

Essential

  • GCSE or equivalent in English Typewriting/Word Processing - RSA III or equivalent Audio typing RSA III or equivalent Microsoft Office or equivalent

Desirable

  • Shorthand ECDL AMSPAR/BSMS PiMS database Knowledge of medical terminology

Experience

Essential

  • Medical secretary experience Comprehensive secretarial experience Experience of general office procedures

Desirable

  • Previous experience in a health care environment

Aptitude and Abilities

Essential

  • Organisational Skills Effective communication skills, both written and verbal Ability to prioritise and meet deadlines Problem solving abilities Numerical/literacy skills

Desirable

  • Supervisory skills Ability to manage change Welsh Speaker or willing to learn

Values

Essential

  • Good presentation Ability to work in a team/work unsupervised Friendly and approachable Confident Ability to cope with distressing situations Sensitive and professional approach to dealing with patients/public

Desirable

  • Flexibility in meeting service needs Evidence of lifelong training

Other

Essential

  • Diplomacy People skills Ability to work on own initiative Ability to work under pressure Confidentiality

Desirable

  • Appreciation of the responsibilities of health care environment
Person Specification

Qualifications and/or Knowledge

Essential

  • GCSE or equivalent in English Typewriting/Word Processing - RSA III or equivalent Audio typing RSA III or equivalent Microsoft Office or equivalent

Desirable

  • Shorthand ECDL AMSPAR/BSMS PiMS database Knowledge of medical terminology

Experience

Essential

  • Medical secretary experience Comprehensive secretarial experience Experience of general office procedures

Desirable

  • Previous experience in a health care environment

Aptitude and Abilities

Essential

  • Organisational Skills Effective communication skills, both written and verbal Ability to prioritise and meet deadlines Problem solving abilities Numerical/literacy skills

Desirable

  • Supervisory skills Ability to manage change Welsh Speaker or willing to learn

Values

Essential

  • Good presentation Ability to work in a team/work unsupervised Friendly and approachable Confident Ability to cope with distressing situations Sensitive and professional approach to dealing with patients/public

Desirable

  • Flexibility in meeting service needs Evidence of lifelong training

Other

Essential

  • Diplomacy People skills Ability to work on own initiative Ability to work under pressure Confidentiality

Desirable

  • Appreciation of the responsibilities of health care environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Glan Clwyd Hospital

Sarn Lane

Bodelwyddan

LL18 5UJ


Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Glan Clwyd Hospital

Sarn Lane

Bodelwyddan

LL18 5UJ


Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Service Manager (Central YGC) for Womens Services

Rachael Thistleton

rachael.thistleton@wales.nhs.uk

03000845303

Details

Date posted

22 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,313 to £26,999 a year per annum, pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

050-AC522-0725

Job locations

Glan Clwyd Hospital

Sarn Lane

Bodelwyddan

LL18 5UJ


Supporting documents

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