Betsi Cadwaladr University Health Board

Personal Assistant / Administrator

The closing date is 20 July 2025

Job summary

The successful candidate will be a key member of the Office of the Nurse Director with specific responsibility & accountability for providing efficient and effective support to both the Head of Quality and the Quality Directorate function within the Health Board.

This is an extremely fast paced and rewarding role, working across the Health Board to support the Head of Quality to maintain and implement new processes as well as identifying learning and sharing best practice to ensure that patients and families are able to receive the safest care possible.

You will report to and work alongside the EA to Executive Director of Nursing and Midwifery as part of a dynamic team to provide high level administrative and secretarial services.

The successful candidate will be used to working at a senior level, and will demonstrate discretion, as well as excellent planning, organisation and communication skills.

Main duties of the job

The role will incorporate all aspects of PA support including: preparation for meetings; minute-taking in a variety of forums; complex diary management and email management. Acting as the first point of contact for the Head of Quality, providing advice and signposting for a wide range of matters and working autonomously in respect of allocated tasks.

The ability to speak Welsh is desirable for this post; Welsh and /or English speakers are equally welcome to apply.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Details

Date posted

10 July 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£30,420 to £37,030 a year Per annum

Contract

Permanent

Working pattern

Full-time

Reference number

050-AC479-0725

Job locations

Carlton Court, St Asaph

St Asaph

LL17 0JG


Job description

Job responsibilities

Providing high-level administrative and secretarial services.

Scheduling and arranging meetings including the compilation of complex agendas, and the taking and transcribing of formal minutes.

Provide corporate administrative and secretarial support to a nominated director as required. This will include the scheduling and re-arranging of diaries.

Job description

Job responsibilities

Providing high-level administrative and secretarial services.

Scheduling and arranging meetings including the compilation of complex agendas, and the taking and transcribing of formal minutes.

Provide corporate administrative and secretarial support to a nominated director as required. This will include the scheduling and re-arranging of diaries.

Person Specification

Qualifications

Essential

  • Degree or equivalent level of experience
  • Diploma in Office Administration or experience to diploma level

Desirable

  • NVQ or equivalent in Administration
  • Certificate in supervision or management

Experience

Essential

  • Significant experience at a high level of providing a comprehensive administrative / PA service
  • Familiar with office procedures and deadlines

Desirable

  • Previous experience of working as Administrator / PA to an Executive Director of equivalent
  • Previous experience of working within the NHS

Skills

Essential

  • Excellent communication skills
  • Ability to work unsupervised and make decisions
  • Organisation skills

Desirable

  • Ability to produce reports
  • Confident in all aspects of office practice

Knowledge

Essential

  • Advanced knowledge of word processing, spreadsheet and presentation packages
  • Ability to take minutes

Personal Qualities

Essential

  • Friendly, professional approach
  • Confident manner
  • Self motivated and enthusiastic
Person Specification

Qualifications

Essential

  • Degree or equivalent level of experience
  • Diploma in Office Administration or experience to diploma level

Desirable

  • NVQ or equivalent in Administration
  • Certificate in supervision or management

Experience

Essential

  • Significant experience at a high level of providing a comprehensive administrative / PA service
  • Familiar with office procedures and deadlines

Desirable

  • Previous experience of working as Administrator / PA to an Executive Director of equivalent
  • Previous experience of working within the NHS

Skills

Essential

  • Excellent communication skills
  • Ability to work unsupervised and make decisions
  • Organisation skills

Desirable

  • Ability to produce reports
  • Confident in all aspects of office practice

Knowledge

Essential

  • Advanced knowledge of word processing, spreadsheet and presentation packages
  • Ability to take minutes

Personal Qualities

Essential

  • Friendly, professional approach
  • Confident manner
  • Self motivated and enthusiastic

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Carlton Court, St Asaph

St Asaph

LL17 0JG


Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Carlton Court, St Asaph

St Asaph

LL17 0JG


Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

EA to Executive Director of Nursing and Midwifery

Nicky Southern

nicky.southern@wales.nhs.uk

03000854659

Details

Date posted

10 July 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£30,420 to £37,030 a year Per annum

Contract

Permanent

Working pattern

Full-time

Reference number

050-AC479-0725

Job locations

Carlton Court, St Asaph

St Asaph

LL17 0JG


Supporting documents

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