Job summary
We are looking for an enthusiastic and motivated individual to provide accurate and prompt administration support to the Health Visitor Service based in Broughton Clinic.
Main duties of the job
By the nature of the duties, the post-holder will be required to maintain strict confidentiality and will be expected to deal with patients, carers, relatives, medical staff and other service users, using the telephone and in writing, with courtesy and discretion at all times. Previous customer service and secretarial experience is essential. You will also have knowledge of Microsoft packages including Outlook, Word and Excel.
The ability to prioritise your work and be highly organised is paramount to this post, as is excellent interpersonal skills.If you feel you have the above skills to offer, we very much look forward to hearing from you.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About us
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications
Essential
- English & Maths GCSE
- NVQ II Administration / Customer Care or demonstrable experience
Desirable
- ECDL
- RSA II typing / word processing or demonstrable experience
EXPERIENCE
Essential
- Previous administration/clerical experience
Desirable
- Previous administration experience in NHS background
SKILLS
Essential
- Good clerical and prioritising skills
- Good organisational skills
- Ability to meet deadlines
Desirable
- Knowledge of hospital systems
PERSONAL QUALITIES
Essential
- Able to work as part of a team
- Ability to communicate with other members of staff, visitors and patients
- Able to work on own initiative, whilst understand the need to seek advice
- Able to work in a busy environment
- Ability to cope under pressure
Desirable
Person Specification
Qualifications
Essential
- English & Maths GCSE
- NVQ II Administration / Customer Care or demonstrable experience
Desirable
- ECDL
- RSA II typing / word processing or demonstrable experience
EXPERIENCE
Essential
- Previous administration/clerical experience
Desirable
- Previous administration experience in NHS background
SKILLS
Essential
- Good clerical and prioritising skills
- Good organisational skills
- Ability to meet deadlines
Desirable
- Knowledge of hospital systems
PERSONAL QUALITIES
Essential
- Able to work as part of a team
- Ability to communicate with other members of staff, visitors and patients
- Able to work on own initiative, whilst understand the need to seek advice
- Able to work in a busy environment
- Ability to cope under pressure
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
