Job summary
Working as part of the administration team based in the Audiology Department, Ysbyty Glan Clwyd the post holder will be required to provide clerical duties relating principally to patient administration in support of clinical staff.
Main duties of the job
Working as part of the administration team based in the Audiology Department, Ysbyty Glan Clwyd the post holder will be required to provide clerical duties relating principally to patient administration in support of clinical staff.
We are looking for a motivated and enthusiastic person to provide an excellent service to patients in a busy out-patient department. It is essential that you have good verbal & written communication skills, excellent customer care and a willingness to help others. You will have experience of an administration environment and will have proficient computer skills.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About us
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications
Essential
- NVQ Level 2 Customer Service or Business administration (or equivalent level of knowledge and experience)
- Good standard of education - GCSE English and Maths grade C or above or equivalent
Desirable
- Standard Keyboard skills
- Entering patient/client data into a computer
Knowledge and Experience
Essential
- Working in office environments
- Effective communications
- Microsoft Office software
- IT Systems
Desirable
- Working in an administrative health care setting
Skills
Essential
- Effective communication skills, both verbal and written.
- Friendly telephone manner
- Ability to work to deadlines within a busy office environment
- Good administrative and clerical skills.
- Good organisation and time management skills.
- Act in a confidential manner
- Work to deadlines
Personal Qualities
Essential
- Good communication and interpersonal skills
- Able to work as part of a team
Other relevant requirements
Desirable
Person Specification
Qualifications
Essential
- NVQ Level 2 Customer Service or Business administration (or equivalent level of knowledge and experience)
- Good standard of education - GCSE English and Maths grade C or above or equivalent
Desirable
- Standard Keyboard skills
- Entering patient/client data into a computer
Knowledge and Experience
Essential
- Working in office environments
- Effective communications
- Microsoft Office software
- IT Systems
Desirable
- Working in an administrative health care setting
Skills
Essential
- Effective communication skills, both verbal and written.
- Friendly telephone manner
- Ability to work to deadlines within a busy office environment
- Good administrative and clerical skills.
- Good organisation and time management skills.
- Act in a confidential manner
- Work to deadlines
Personal Qualities
Essential
- Good communication and interpersonal skills
- Able to work as part of a team
Other relevant requirements
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
