Access to Health Records Officer

Betsi Cadwaladr University Health Board

The closing date is 06 May 2025

Job summary

To work closely with our Health Records Service in meeting set objectives to ensure policies and procedures are followed in compliance with; General Data Protection Regulation (GDPR) 2018, Data Protection Act 2018, Access to Health Records Act 1990, and BCUHB Health Records Management Procedure.

To process subject access requests from start to finish that are received within the Central Access to Health Records (ATHR) Service ensuring that legislative requirements are adhered to as per the ATHR procedures. Ensure that any delays are appropriately escalated in a timely manner to enable compliance with the legislative timescale.

Main duties of the job

Responsible for 'processing' all associated documentation regarding appropriateness of requests; ensuring appropriate consents and identification checks are in place; and that processes are consistent, transparent and legally compliant.

Support the management of the quality assurance process to ensure that all responses provided are compliant with legislation, e.g. comingling, redaction, third party, application of exemptions.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Date posted

22 April 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,433 to £26,060 a year per annum, pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

050-AC132-0225-B

Job locations

Glan Clwyd Hospital

Sarn Lane

Bodelwyddan

LL18 5UJ


Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications and/or Knowledge

Essential

  • A general understanding of General Data Protection Regulation (GDPR) 2018, Data Protection Act 2018, and Access to Health Records Act 1990

Desirable

  • Working knowledge of how to manage multiple document types

Experience

Essential

  • Experience of working with Microsoft packages
  • Previous administrative and customer service experience

Desirable

  • NHS experience

Other

Desirable

  • Ability to exert light/moderate physical effort when handling casenotes and trolleys
Person Specification

Qualifications and/or Knowledge

Essential

  • A general understanding of General Data Protection Regulation (GDPR) 2018, Data Protection Act 2018, and Access to Health Records Act 1990

Desirable

  • Working knowledge of how to manage multiple document types

Experience

Essential

  • Experience of working with Microsoft packages
  • Previous administrative and customer service experience

Desirable

  • NHS experience

Other

Desirable

  • Ability to exert light/moderate physical effort when handling casenotes and trolleys

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Glan Clwyd Hospital

Sarn Lane

Bodelwyddan

LL18 5UJ


Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

Glan Clwyd Hospital

Sarn Lane

Bodelwyddan

LL18 5UJ


Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

For questions about the job, contact:

Health Records Ass. Site Manager

Susan Jeffrey

susan.jeffrey@wales.nhs.uk

03000846109

Date posted

22 April 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,433 to £26,060 a year per annum, pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

050-AC132-0225-B

Job locations

Glan Clwyd Hospital

Sarn Lane

Bodelwyddan

LL18 5UJ


Supporting documents

Privacy notice

Betsi Cadwaladr University Health Board's privacy notice (opens in a new tab)