Product Manager

Betsi Cadwaladr University Health Board

The closing date is 28 April 2025

Job summary

Are you ready to be part of one of the largest digital projects ever undertaken by the Betsi Cadwaladr University Health Board? Do you have senior-level product management experience and the ability to demonstrate this in a complex, multidisciplinary environment? Are you passionate about making a difference?

We are seeking a Product Manager to join our Digital, Data, and Technology service on a permanent basis. In this role, you will represent the ePMA (Electronic Prescribing and Medicines Administration) project from implementation through to business as usual. You will serve as a product expert for all multidisciplinary teams across the health board, ensuring that decision-making processes are supported by the timely provision of information and expert advice and analysis across various areas.

In return, we offer a flexible working environment, the opportunity to gain public sector experience, and the chance to make a real impact on our organisation.

Interviews will be conducted in person.

For further details or to arrange an informal visit, please contact: Martin Obbard Programme Manager martin.obbard@wales.nhs.uk

Main duties of the job

Key responsibilities include:

Leading the identification of new opportunities within your area of expertise.

Liaising with senior managers across the organisation to communicate how product developments can support more effective patient care.

Representing the department as the product expert, ensuring decision-making is supported by timely information and analysis.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Date posted

14 April 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£46,840 to £53,602 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

050-AC259-0425

Job locations

One of the Programme teams site locations; Bangor, Bowen Court or Wrexham

Bangor, Bowen Court or Wrexham

LL57 2PW


Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications & Knowledge

Essential

  • Postgraduate qualification or equivalent relevant experience, preferably within a digital / IT subject and/or healthcare subject area
  • Evidence of continuous professional development through their career
  • ITIL Foundation

Desirable

  • Prince2 Agile certification, or equivalent qualification
  • ITIL Specialist
  • In depth understanding of the product needs of Betsi Cadwaladr University NHS Trust and its Divisions

Experience

Essential

  • Product management experience
  • Successful implementation of digital-focused business change and improvements
  • Experience in supervising a multidisciplinary team of digital staff
  • Understanding of NHS / Healthcare digital requirements
  • Excellent understanding of translating business / functional requirements into specialist technical specifications and complex Digital systems

Desirable

  • Experience in taking a lead role in product development
  • Experience of working in an NHS / Healthcare or Public Sector environment

Skills and Attributes

Essential

  • Able to communicate with staff up to a senior level on complex business or clinical processes
  • Collaborate with other Product Managers, to share best practice, lessons learned etc.
  • Able to organise and manage own work effectively, whilst ensuring the same organisation is applied to the team
  • Implement change management methodology within the team environment
  • Able to analyse and resolve complex issues
  • High quality written and verbal communication skills
  • Ability to manage under pressure
  • Ability to work under own initiative, whilst providing effective leadership both directly to own staff and to groups whilst being an effective member of a multi-disciplinary environment

Desirable

  • Welsh Speaker (Level 1) or willingness to work towards

Other

Essential

  • Demonstrable alignment to Trust Values
  • Able to work flexibly
Person Specification

Qualifications & Knowledge

Essential

  • Postgraduate qualification or equivalent relevant experience, preferably within a digital / IT subject and/or healthcare subject area
  • Evidence of continuous professional development through their career
  • ITIL Foundation

Desirable

  • Prince2 Agile certification, or equivalent qualification
  • ITIL Specialist
  • In depth understanding of the product needs of Betsi Cadwaladr University NHS Trust and its Divisions

Experience

Essential

  • Product management experience
  • Successful implementation of digital-focused business change and improvements
  • Experience in supervising a multidisciplinary team of digital staff
  • Understanding of NHS / Healthcare digital requirements
  • Excellent understanding of translating business / functional requirements into specialist technical specifications and complex Digital systems

Desirable

  • Experience in taking a lead role in product development
  • Experience of working in an NHS / Healthcare or Public Sector environment

Skills and Attributes

Essential

  • Able to communicate with staff up to a senior level on complex business or clinical processes
  • Collaborate with other Product Managers, to share best practice, lessons learned etc.
  • Able to organise and manage own work effectively, whilst ensuring the same organisation is applied to the team
  • Implement change management methodology within the team environment
  • Able to analyse and resolve complex issues
  • High quality written and verbal communication skills
  • Ability to manage under pressure
  • Ability to work under own initiative, whilst providing effective leadership both directly to own staff and to groups whilst being an effective member of a multi-disciplinary environment

Desirable

  • Welsh Speaker (Level 1) or willingness to work towards

Other

Essential

  • Demonstrable alignment to Trust Values
  • Able to work flexibly

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

One of the Programme teams site locations; Bangor, Bowen Court or Wrexham

Bangor, Bowen Court or Wrexham

LL57 2PW


Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

One of the Programme teams site locations; Bangor, Bowen Court or Wrexham

Bangor, Bowen Court or Wrexham

LL57 2PW


Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

For questions about the job, contact:

Programme Manager

Martin Obbard

martin.obbard@wales.nhs.uk

03000851234

Date posted

14 April 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£46,840 to £53,602 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

050-AC259-0425

Job locations

One of the Programme teams site locations; Bangor, Bowen Court or Wrexham

Bangor, Bowen Court or Wrexham

LL57 2PW


Supporting documents

Privacy notice

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