Job summary
An accurate, confidential and supportive administration service for patients, clinical teams, carers and internal and external agencies in order to: Provide a safe and efficient patient pathway and provide information and appropriate support to families and carers.
The post holder will support the delivery of a comprehensive high quality medical secretarial administrative service.
Main duties of the job
The post holder will have good accurate typing skills, and will ensure that the speciality maintains efficient filing and recording of information systems. Will plan and organise own time, adjusting clinic appointments for patients ensuring notes are ready for clinics as necessary.
Collect and collate information as directed by the Senior medical secretary and or administration manager. The post holder will adhere to standard operating procedures and protocols and will advise and support colleagues on these, making judgements requiring a number of options, using experience from a broad skill base related to their practice. The post holder will monitor and review any patient forms /details and items pending further action, chase outstanding responses and information. The post holder will accurately input and maintain the patient administration systems ensuring data quality at all times. The post holder will process documents accurately and efficiently using digital dictation, analogue dictation and as directed by the clinician and will demonstrate self-directed development and practice of patient administrative systems, whilst undertaking tasks that will require individual to exercise judgement and expertise.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About us
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications
Essential
- NVQ Business Administration L3 or equivalent experience
- RSA /OCR level 2 or equivalent experience (must be a proficient user of Microsoft word.
- IT related qualification CLAIT plus /ECDL or equivalent.
Desirable
- AMSPAR - City & Guilds L3
- NVQ Customer Service L3
Experience
Essential
- Knowledge of a range of administrative processes.
- Experience of working in a busy office environment.
Desirable
- Experience of working within the NHS.
Skills
Essential
- Competently communicates professionally and effectively with all levels of staff both verbally and in writing.
- Proficient in use of Microsoft office applications.
- Experienced in planning organising and prioritise own workload.
- Flexible and adaptable to changing service demands.
- Excellent organisational skills
Knowledge
Essential
- Evidence of Continual Personal development.
- Ability to deal with sensitive information.
Desirable
- Knowledge of NHS Organisations.
- Medical terminology.
Person Specification
Qualifications
Essential
- NVQ Business Administration L3 or equivalent experience
- RSA /OCR level 2 or equivalent experience (must be a proficient user of Microsoft word.
- IT related qualification CLAIT plus /ECDL or equivalent.
Desirable
- AMSPAR - City & Guilds L3
- NVQ Customer Service L3
Experience
Essential
- Knowledge of a range of administrative processes.
- Experience of working in a busy office environment.
Desirable
- Experience of working within the NHS.
Skills
Essential
- Competently communicates professionally and effectively with all levels of staff both verbally and in writing.
- Proficient in use of Microsoft office applications.
- Experienced in planning organising and prioritise own workload.
- Flexible and adaptable to changing service demands.
- Excellent organisational skills
Knowledge
Essential
- Evidence of Continual Personal development.
- Ability to deal with sensitive information.
Desirable
- Knowledge of NHS Organisations.
- Medical terminology.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
