Robins Volunteer Co-Ordinator

Job summary

Volunteers play an integral part in delivering our services across the health board and we truly believe that our volunteers complement our workforce in a variety of ways that add value to the experience of patients and visitors.

The post holder will work as part of the Robins Volunteer team to co-ordinate, develop and promote the scheme across the health board.

Main duties of the job

The Robins Scheme was established in 2011 as a ward based befriending service. Our Robins support our patients in a variety of ways, from making a cuppa/hot drink, general reassurance, running errands and meeting and greeting patients on arrival at our hospital sites.

During the pandemic we also developed a number of additional volunteering roles to respond to the emergency, including marshalling, meet and greet, and handing out masks and hand sanitiser. These volunteers continue to support at our vaccination/booster centres.

The Volunteer Coordinator role is a key post supporting the delivery of a high quality Robins voluntary service which aims to increase volunteer numbers and develop new volunteer roles to complement staff, support visitors, families and carers, enhancing patient experience and services provided by the health board. This role requires coordination of the volunteer's journey from enquiry through to active delivery of volunteering.

The Volunteer Coordinator will work as part of a small team of Volunteer Co-ordinators, supported by the Robins Volunteers Manager.

If you enjoy working with people from all backgrounds, enjoy a job with changing demands and challenges, and are committed to making a difference for patients, staff and volunteers we look forward to receiving your application.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

If you relish a challenge, have a passion to help others, or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.