Personal Secretary to Service Manager

Job summary

An opportunity has arisen within the Children and Young People's Services, Central Area for a Personal Secretary to support the Health Visitor/School Nursing Service Manager and Health Visitor/School Nursing Management Team based in Abergele.

The post-holder will provide an efficient and flexible secretarial service to the Children's Central Area Team. This will include, minute taking, typing, electronic/paper diary management and arranging appointments/meetings. By the nature of the duties, the post-holder will be required to maintain strict confidentiality and will be expected to deal with patients, carers, relatives, BCU staff and other external agencies/organisations with courtesy and discretion at all times.

Main duties of the job

Acts as the first point of contact for Service Manager, by telephone, e-mail, and correspondence or for visitors. Makes judgements to act or provide advice on a wide range of matters relating to the work of the Service Managers and their teams, resolving them or referring them to the most appropriate person during periods when they are absent from the office.

Schedules and arranges meetings including the compilation of agenda and the taking and transcribing of meeting minutes, this may include attendance at HR meetings such as investigations and formal disciplinary hearings, where there is a requirement to produce formal notes within a deadline, whilst maintaining strict confidentiality and tact as the meetings may be under difficult circumstances.

Manages the diary of the Clinical Services Manager including the scheduling, rescheduling of appointments, and booking of meeting venues and arranging refreshments/visual displays etc.

Work with other members of the administrative team to provide support to senior officers - this may include audio typing, letter typing, arranging meetings, compilation of spreadsheets and compilation of reports.

Prepares and maintains personal files for medical and nursing staff on behalf of the management team. Updates and maintains electronic staff Records - with confidential staffing information such as sickness and PADRs as directed by the Clinical Service Manager, or Senior Clinicians using Electronic Staff Records (ESR)

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.