Administration Manager

Job summary

The Administration Manager will be responsible for the provision of operational and day to day management of clerical and administration services within the Neurodevelopment and LD services in the West area.

The post holder will be required to assist the Deputy Operations Manager, Operations Managers, Clinical Leads and Service Managers with the provision of a broad range of corporate support to the teams. This will involve monitoring waiting times, capacity and demand, identifying problem areas and working with the Operational Management Team to resolve issues and ensure a co-ordinated approach to the delivery of services. The post holder will ensure that routine and ad-hoc information is provided to support the monitoring and achievement of all performance related targets.

Main duties of the job

• Manage the recruitment and selection of admin and clerical staff.
• Managing the flow of work along with supervising and supporting the administrative team.
• To undertake staff personal development reviews.
• Maintain accurate records of staff sickness and management of sickness absence in accordance with Health Board policies.
• Establishing and operating effective administrative, filing systems, IT systems and procedures.
• Arranging cover to ensure administrative services are available at all times.
• Provide general quality control for the production of information and development of administrative procedures.
• To manage all waiting lists within the specialty in line with the Health Board's waiting list policies and Welsh Government guidance.
• To work with the Divisional Management Team to ensure demands meet capacity, identifying areas of shortfall within specialty area.
• Assist the Deputy Operations Manager in the management of the financial resources within the Children & Young People's Division.
• Monitor procurement of goods/ ordering of supplies on Oracle System.
• Preparation of monthly staff returns for authorisation for payment of staff.
• Ensure the appropriate and timely management information is provided to the Management Team.
• Regularly report on the performance of the service identifying trends and outcomes and identified actions to improve performance.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.