Switchboard Call Handler
Betsi Cadwaladr University Health Board
This job is now closed
Job summary
The Informatics Department has an opportunity for a Call Receptionist/Switchboard Operator in Day and Night and Day Shifts. The positions are for Wrexham Maelor Hospital.
To work as part of a team providing a comprehensive, high quality switchboard service to Betsi Cadwaladr University Health Board, 24 hours a day 7 days a week.
Out of hours, use a computer to find patients who have been admitted using the site specific system. Operate the internal paging system to contact staff for both internal and external calls.The ability to speak Welsh is essential for this post.
Main duties of the job
Bleep long range pagers, giving numeric and verbal information, awaiting response and putting caller through to department as requested, if no response, monitor situation and take appropriate action.Carry out the various emergency procedures for cardiac arrest, fire, major incident, personal attack etc. and maintain records in accordance with standing instructions/operational procedures.Replace batteries for internal paging receivers, arrange a replacement pager if faulty and provide instructions to bleep holders on correct usage.
About us
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Date posted
18 July 2024
Pay scheme
Agenda for change
Band
Band 2
Salary
£22,720 a year per annum pro rata
Contract
Permanent
Working pattern
Full-time
Reference number
050-EA191-0624W-A
Job locations
Wrexham Maelor Hospital
Croesnewydd Road
Wrexham
LL13 7TD
Employer details
Employer name
Betsi Cadwaladr University Health Board
Address
Wrexham Maelor Hospital
Croesnewydd Road
Wrexham
LL13 7TD
Employer's website
https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)
For questions about the job, contact:
Supporting documents
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