Occupational Health Clerical Officer

Job summary

To provide a comprehensive reception, administration and clerical service for the occupational health and wellbeing team, as part of a multidisciplinary team in the co-ordination, provision and delivery of an effective, high quality occupational health and wellbeing service to the health board and external contracts.

Main duties of the job

To ensure confidentiality is maintained at all times.

Provide a friendly and comprehensive reception service to all staff visiting the department.

Undertake efficient reception duties e.g. answering the phone, receiving people at the door and attending to the hatch when people arrive in the department.

To deal efficiently and courteously with clients, relatives and colleagues at all times as per departmental standards.

Deal with telephone calls courteously, enquires and relay messages in an efficient manner as service standard, processing urgent referrals.

Process and distribute incoming and outgoing mail, e.g. date stamp and forward to other practitioners for action.

Process key information onto the database / files for new employees. Actively update any changes on personnel details e.g. surname, addresses, job titles, manager details.

Arrange and send out a variety of appointments ensuring the departmental diaries are kept updated e.g. the employment checks, vaccinations, sickness absence, counselling.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.