ICT Delivery and Development Lead

Job summary

Would you like to be involved in projects that make a difference? Do you have experience in supporting software solutions and been involved in change management projects. Are you keen to make a difference?

With the launch of a new integrated Informatics support service the Informatics service is looking for a full time ICT Delivery & Development Lead to join a dynamic team. Working within BCU you will be responsible for the management, maintenance, testing and training and user support of software solutions and providing telephone support to all Informatics users

Main duties of the job

Assist, from a support perspective, with the requirements for new IT solutions and the enhancement of existing systems, providing support, advice and guidance as appropriate.

Manage the software contracts by liaising with suppliers to ensure best value for money, Ensuring BCU are getting the most from the software, ensuring software meets all BCU compliance requirements, manage upgrade by liaising with the services, informatics teams and the supplier

Communicate complex information through various communication methods to all levels of staff where there are barriers to understanding in order to achieve positive outcomes.

Work closely with Programme / Informatics staff and all other stakeholders to ensure the delivery and maintenance of systems within the portfolio

Manage staff within area of responsibility, providing line management for delegated staff within the programme, this will include appraisals, sickness management, recruitment, selection etc.

Analyses, investigates and advises CPGs on possibleupgradesfor changing requirements within their portfolio of responsibilities

Committed to a culture of continuous improvement, development and learning, underpinned by open communication and leadership style based on promoting team working.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.