Betsi Cadwaladr University Health Board

Receptionist

Information:

This job is now closed

Job summary

An exciting and unique opportunity has arisen for a Receptionist to become a core member of our team. The post holder will be responsible for the provision of day-to-day clerical and administration services within the North Wales Brain Injury Service (NWBIS). In addition, they will also assist the Administration Manager and Clinical Leads with the provision of a broad range of clerical support to the NWBIS teams.

Main duties of the job

The successful applicant will be able to work on their own initiative and be able to work as part of a team. The post holder will be able to work within time constraints and be able to meet deadlines whilst being able to demonstrate good organisational skills and the ability to maintain good and reliable records.

The ability to speak Welsh is essential for this post.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Details

Date posted

19 February 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,720 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

050-AC092-0224-W

Job locations

North Wales Brain Injury Service

Hesketh Road

Colwyn Bay

LL29 8AY


Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications

Essential

  • Good standard of education - GCSE Maths and English Grade C or equivalent
  • RSA / OCR II or equivalent qualification or experience
  • NVQ Level 2 Customer Service / Business Administration, or equivalent knowledge and experience, or willing to work towards

Experience

Essential

  • Knowledge of a range of administrative processes

Apptitude and Abilities

Essential

  • Ability to prioritise workload
  • Excellent communication skills
  • Able to function under pressure and meet deadlines
  • Good knowledge of IT and Windows applications

Values

Essential

  • Approachable and Professional in dealing with people and able to deal with difficult / emotional situations
  • Ability to work alone or as a member of a team
  • Flexible attitude towards duties and responsibilities

Other

Essential

  • Friendly and efficient telephone manner
  • Smart Personal Presentation
  • Able to travel to meet the requirements of the post
  • Welsh Speaker level 3 or above
Person Specification

Qualifications

Essential

  • Good standard of education - GCSE Maths and English Grade C or equivalent
  • RSA / OCR II or equivalent qualification or experience
  • NVQ Level 2 Customer Service / Business Administration, or equivalent knowledge and experience, or willing to work towards

Experience

Essential

  • Knowledge of a range of administrative processes

Apptitude and Abilities

Essential

  • Ability to prioritise workload
  • Excellent communication skills
  • Able to function under pressure and meet deadlines
  • Good knowledge of IT and Windows applications

Values

Essential

  • Approachable and Professional in dealing with people and able to deal with difficult / emotional situations
  • Ability to work alone or as a member of a team
  • Flexible attitude towards duties and responsibilities

Other

Essential

  • Friendly and efficient telephone manner
  • Smart Personal Presentation
  • Able to travel to meet the requirements of the post
  • Welsh Speaker level 3 or above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

North Wales Brain Injury Service

Hesketh Road

Colwyn Bay

LL29 8AY


Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Employer details

Employer name

Betsi Cadwaladr University Health Board

Address

North Wales Brain Injury Service

Hesketh Road

Colwyn Bay

LL29 8AY


Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Administration Manager

Emily O'Brien

emily.obrien@wales.nhs.uk

03000855508

Details

Date posted

19 February 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,720 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

050-AC092-0224-W

Job locations

North Wales Brain Injury Service

Hesketh Road

Colwyn Bay

LL29 8AY


Supporting documents

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