Job summary
A new year and a new People Services Team!
Our vision is to become a leading People Service in NHS Wales. Therefore, we have expanded our services and are recruiting to vacancies across a range of professional backgrounds, such as Employee Relations, Recruitment and Resourcing and Organisational Design.
We have established a central Health Board Case Management team to ensure our employee relations cases are managed fairly, compassionately and consistently. Our team Employment Relations specialists will provide expert advice and support to managers and staff across our Health Board, helping to deal with cases more timely and avoid unnecessary legal costs.
Our case specialist team is an integral part of our just and learning culture, where learning from errors is accepted practice and employees are not afraid to admit a mistake.
The ability to speak Welsh is desirable for this role; Welsh and/or English speakers are equally welcome to apply.
Main duties of the job
Provide support, constructive challenge and specialist guidance to managers to ensure that people management is undertaken in a proactive and agreed manner.
Promote the development of an People service which fosters a 'customer service' focus.
To deputise for the Senior Case Management Specialist when required.
Support continuous improvement to people management practice through a lessons learnt approach, including help to managers for them put reasonable and appropriate measures in place to prevent employment relations cases occurring.
The post holder will have autonomy and work independently for the majority of the role with reference to senior support as required.
To actively promote equality and diversity in the work place and to identify any issues or patterns that may be acting as a barrier to achieving our commitment to equality and diversity in employment. To ensure that any alleged or suspected cases of direct or indirect discrimination are managed in accordance with employment law and the relevant procedures and/or escalated appropriately.
To contribute to the development and updating of the workforce policies, procedures and practice, to ensure that they comply with statutory employment law and case law, and contribute to the development of effective staff management practices across the Health Board.
The supporting of workforce colleagues across the Health Board.
About us
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Person Specification
Education/Qualifications & Training
Essential
- Associate CIPD qualified with evidence of ongoing Continuous Professional Development (CPD)
- Post graduate level of study, or experience equivalent to study at this level
Desirable
- MCIPD
- Batchelors Degree
- Coaching Qualification
Experience
Essential
- Experience sufficient to provide advice and support to managers and staff on all aspects of the role without day-to-day supervision or direction.
- Experience of advising managers through investigations and at disciplinary hearings
- Up to date knowledge of employment law and good employment practice.
- Extensive experience of advising managers on how to handle complex, contentious and highly sensitive employee relations issues including writing management statements of case and advising at disciplinary hearings and other formal hearings.
- Experience of devising & delivering training to managers on range of ER topics
- Experience of policy review and development
- Knowledge of the current HR Agenda in the NHS
- Experience of working successfully in a complex, busy and large scale business
- Commitment to partnership working
Desirable
- Experience of attending employment tribunals
- NHS experience
- Experience of managing organisational change including redundancy and TUPE
- Line management experience
Skills, Knowledge and Attributes
Desirable
- Able to contribute immediately to the work of the department and establishing professional credibility
- Able to advise managers up to senior level on complex ER issues including formal hearings.
- Able to support workforce colleagues, acting as a role model and able to professionally and personally develop team members
- Able to build positive relationships with managers, colleagues and Trade Union representatives.
- Able to interpret and apply employment law for use in employment cases, developing and reviewing Health Board employment policies.
- Able to convey ideas and advice clearly, concisely, with conviction and in a persuasive manner often in the face of opposition or hostility when advice is challenged.
- Able to understand the HR issues arising from operational management issues and advise managers appropriately and persuasively on the action they should take.
- Demonstrate commitment to the use of good HRM practices and be able to coach managers on how to apply HRM practices appropriately.
- Good analytical skills. Able to analyse reports and data and act on these appropriately.
- Able to take accurate records of disciplinary hearing, appeals hearings for use in subsequent Employment Tribunal hearings
- High standard of verbal and written communication skills/able to generate own correspondence and reports. Able to explain and persuade others through written and oral argument, and gain acceptance for issues that may be unwelcome or new.
- Able to promote and act as an advocate for the HR department and represent the service at meetings.
- Adaptable, flexible and innovative approach to work
- Ability to work as part of a team
- Value diversity and difference, operates with integrity and openness
- Works across boundaries, looks for collective success, listens, involves, respects and learns from the contribution of others
Person Specification
Education/Qualifications & Training
Essential
- Associate CIPD qualified with evidence of ongoing Continuous Professional Development (CPD)
- Post graduate level of study, or experience equivalent to study at this level
Desirable
- MCIPD
- Batchelors Degree
- Coaching Qualification
Experience
Essential
- Experience sufficient to provide advice and support to managers and staff on all aspects of the role without day-to-day supervision or direction.
- Experience of advising managers through investigations and at disciplinary hearings
- Up to date knowledge of employment law and good employment practice.
- Extensive experience of advising managers on how to handle complex, contentious and highly sensitive employee relations issues including writing management statements of case and advising at disciplinary hearings and other formal hearings.
- Experience of devising & delivering training to managers on range of ER topics
- Experience of policy review and development
- Knowledge of the current HR Agenda in the NHS
- Experience of working successfully in a complex, busy and large scale business
- Commitment to partnership working
Desirable
- Experience of attending employment tribunals
- NHS experience
- Experience of managing organisational change including redundancy and TUPE
- Line management experience
Skills, Knowledge and Attributes
Desirable
- Able to contribute immediately to the work of the department and establishing professional credibility
- Able to advise managers up to senior level on complex ER issues including formal hearings.
- Able to support workforce colleagues, acting as a role model and able to professionally and personally develop team members
- Able to build positive relationships with managers, colleagues and Trade Union representatives.
- Able to interpret and apply employment law for use in employment cases, developing and reviewing Health Board employment policies.
- Able to convey ideas and advice clearly, concisely, with conviction and in a persuasive manner often in the face of opposition or hostility when advice is challenged.
- Able to understand the HR issues arising from operational management issues and advise managers appropriately and persuasively on the action they should take.
- Demonstrate commitment to the use of good HRM practices and be able to coach managers on how to apply HRM practices appropriately.
- Good analytical skills. Able to analyse reports and data and act on these appropriately.
- Able to take accurate records of disciplinary hearing, appeals hearings for use in subsequent Employment Tribunal hearings
- High standard of verbal and written communication skills/able to generate own correspondence and reports. Able to explain and persuade others through written and oral argument, and gain acceptance for issues that may be unwelcome or new.
- Able to promote and act as an advocate for the HR department and represent the service at meetings.
- Adaptable, flexible and innovative approach to work
- Ability to work as part of a team
- Value diversity and difference, operates with integrity and openness
- Works across boundaries, looks for collective success, listens, involves, respects and learns from the contribution of others
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
