Administration Manager

Job summary

Full-time, permanent role - Organisational Development

Administration Manager

Band: 5

Base: Ysbyty Abergele Hospital/Ysbyty Bryn Y Neuadd Hospital/Ysbyty Wrexham Maelor

The post holder will develop and build an administration support function that is efficient and effective to the needs and demands of a changing service. Responsible for succession planning for directly managed staff, developing ongoing plans for growing talent, retaining staff and attracting candidates of high calibre to the team when vacancies occur.

Promote and build positive relationships within the Administration Team, Organisational Development, Workforce Modernisation and Mandatory training teams, Local Further Education Partners and BCUHB Employees.

Manage the setup, progress and measurement of processes, Service Level Agreements and Key Performance Indicators for the work streams within Organisational Development.

Responsible for the creation and maintenance of performance reports in line with the service specifications. Responsible for investigating the root cause of performance failure, define and implement changes that will address the issues and prevent re-occurrence.

This position supports working across BCUHB sites.

Informal/Teams virtual discussions are welcome; please contact Lee-Anne Williams (Senior Organisational Development Officer) via e-mail: lee-anne.williams@wales.nhs.uk

Main duties of the job

Ensure a positive, professional and supportive working environment is maintained within the Administration Team. Manage the team members so that all feel valued and understand their contribution to the success of the team.

Provide management support to the OD Administration Officers in relation to the various functions.

Lead the Administration Team to reflect a proactive 'can do' attitude in providing a high

quality, effective and efficient administration across the OD function.

Promote positive team relationships to ensure effective collaborative team working within and across BCUHB.

Manage difficult and complex situations, such as conflict in working relationships and competing demands for time and resources within the administration team.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.