Senior Temporary Staffing Officer

Job summary

Our vision is to become a leading People Service in NHS Wales. Therefore, we are expanding our services and are recruiting to vacancies across a range of professional backgrounds, such as Employee Relations, Recruitment and Resourcing and Organisational Design.

Please head over to our microsite here to read more about the range of opportunities available, or continue here to learn more about the post of Senior Temporary Staffing Officer and to apply online.

We have Resourcing teams in each of our IHC teams. Reporting into each Associate Director of People Service, the Resourcing team provides Recruitment, Temporary staffing and Rostering support.

Our Resourcing teams will work closely with recruiting managers across the Health Board and also our NHS Wales Shared Service Partnership who provides transactional recruitment and payroll support.

Main duties of the job

• Ensure that staff and others using the bank service receive an excellent level of service. Act as a point of reference and support for answering queries or dealing with more complex calls to or from staff or other bodies to ensure staffing levels and skill mix are used to full effect in the delivery of service
• Communicate with prospective bank employees and a wide range of BCUHB colleagues about the Temporary Staffing Bank. Communication will be verbal, face-to-face, by telephone or written whichever is most appropriate for the purpose.
• Present information relating to Temporary Staffing Services to large groups; this includes bank workers, ward sisters/charge nurses, senior nurses, nurse graduates and at recruitment events (not exhaustive).
• Deal with sensitive information ensuring confidentiality of patients and staff information maintained at all times.
• Communicate with the People Operations team, BSP and other external agencies e.g. NMC & CRB office regarding recruitment and professional registration issues.
• Contribute to effective team working by ensuring effective communication within the Temporary Staffing team, Resourcing team and People Operations teams by providing consistent, equitable and timely advice.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

This post is fixed term for 10 months due to - meet the needs of the service

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.