Aneurin Bevan University Health Board

Macmillan Uro - Oncology Health Care Support Worker

The closing date is 25 August 2025

Job summary

A unique opportunity has arisen within the Urology Department at Aneurin Bevan University Health Board for a Uro - Oncology Health Care Support Worker band 4. The successful post holder will help co-ordinate and fully support the smooth running of the Uro - oncology Services. This post will be extremely busy, quite diverse and will be very demanding but satisfying. The post holder will be expected to work alongside and in partnership with a multi disciplinary team and will be central to the smooth running of the Service.

Main duties of the job

The post-holder will be responsible for supporting the work of the Uro-Oncology Clinical Nurse Specialists and providing a point of contact for patients and professionals. Triage incoming calls, provide basic telephone advice and refer on or sign-post to other sources of support.

Coordinate the necessary assessments, appointments or investigations.

The post holder will act as a point of contact for the service and will liaise with all members of the multi-disciplinary team on various organisational aspect of patients care.

The post-holder will provide practical support to the smooth running of the Clinics as appropriate.

The post- holder will be responsible for providing the communication, co-ordination and administrative support necessary in the setting up of a Urology cancer patients support group.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

Aneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. This includes the Grange University Hospital which provides specialist and critical care and is the newest addition to the clinical futures strategy opening in November 2020. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.

Details

Date posted

18 August 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,898 to £30,615 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

040-ACS240-0825

Job locations

Royal Gwent Hospital

Newport

NP20 2UB


Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Person Specification

Skills and Ability

Essential

  • Clinical assessment and catheter care
  • Venepuncture skills
  • IT skills
  • Able to use own initiative
  • Effective organisation skills
  • Ability to communicate both verbally and non-verbally on a daily basis with people at all levels
  • Practical problem solving skills
  • Ability to work within a team
  • Accurate written communication of information
  • Ability to prioritise own workload

Knowledge and Experience

Essential

  • Relevant health or social care experience at AFC Band 3 or equivalent
  • Knowledge of relevant cancer treatments, interventions and terminology
  • Experience of multi-professional working
  • Experience in the use of data management
  • Evidence of good communications skills
  • Understanding of person-centred care
  • Understanding of the health and social care environment
  • Experience of coach/teaching patients and carers

Desirable

  • Understanding of Macmillan Cancer Support and its role across the UK.
  • Experience in coordinating a patient workload
  • Awareness of Improving Outcomes: A Strategy for Cancer and other national cancer policies

Qualifications and Education

Essential

  • GCSE English Language and Mathematics (Grades A-C) or equivalent
  • NVQ4 or NVQ3 plus additional training to diploma level equivalent, or equivalent through short courses

Desirable

  • Evidence of continued role development
  • Willingness to undertake Macmillan learning and development courses
  • Coaching or teaching qualification
Person Specification

Skills and Ability

Essential

  • Clinical assessment and catheter care
  • Venepuncture skills
  • IT skills
  • Able to use own initiative
  • Effective organisation skills
  • Ability to communicate both verbally and non-verbally on a daily basis with people at all levels
  • Practical problem solving skills
  • Ability to work within a team
  • Accurate written communication of information
  • Ability to prioritise own workload

Knowledge and Experience

Essential

  • Relevant health or social care experience at AFC Band 3 or equivalent
  • Knowledge of relevant cancer treatments, interventions and terminology
  • Experience of multi-professional working
  • Experience in the use of data management
  • Evidence of good communications skills
  • Understanding of person-centred care
  • Understanding of the health and social care environment
  • Experience of coach/teaching patients and carers

Desirable

  • Understanding of Macmillan Cancer Support and its role across the UK.
  • Experience in coordinating a patient workload
  • Awareness of Improving Outcomes: A Strategy for Cancer and other national cancer policies

Qualifications and Education

Essential

  • GCSE English Language and Mathematics (Grades A-C) or equivalent
  • NVQ4 or NVQ3 plus additional training to diploma level equivalent, or equivalent through short courses

Desirable

  • Evidence of continued role development
  • Willingness to undertake Macmillan learning and development courses
  • Coaching or teaching qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Aneurin Bevan University Health Board

Address

Royal Gwent Hospital

Newport

NP20 2UB


Employer's website

https://abuhb.nhs.wales/ (Opens in a new tab)

Employer details

Employer name

Aneurin Bevan University Health Board

Address

Royal Gwent Hospital

Newport

NP20 2UB


Employer's website

https://abuhb.nhs.wales/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Uro-Oncology CNS

Julie Simpson

julie.simpson2@wales.nhs.uk

01633238976

Details

Date posted

18 August 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,898 to £30,615 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

040-ACS240-0825

Job locations

Royal Gwent Hospital

Newport

NP20 2UB


Supporting documents

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