Job summary
The Health Records Service establishes policy, objectives, staff responsibilities, operating relationships and standards that are aligned to the services we provide, guided by legal obligations as set out in legislation such as The Public Records Act 1958, The UK GDPR and Data Protection Act 2018 and The Records Management code of Practice for Health and Social Care 2022.
If you are a highly motivated and hardworking individual who would like a new challenge, working within our busy Digitised Health Records Team as a supervisor may be the role for you.
We are looking for excellent communication and organisational skills together with a confident and pleasant telephone manner. Good IT skills as well as a keen eye for detail and ability to multitask are skills that are vital in this busy role, as you will be supporting the team with a range of administrative tasks. Ideally the post holder will need experience of staff management.
Please note that certain aspects of the role can be physically demanding.
Main duties of the job
Lead and work collaboratively with their team to ensure that a professional health records service is delivered to the clinical teams.
Encourage wider team working across all departments and Hospital sites.
Involvement and awareness of emerging technologies, such as Robotic Processing Automation.
Managing the workload for the team, providing a scan on demand service ensuring the effective delivery of Digitised Health records for Hospital admissions and outpatient appointments.
Encourage and introduce new ways of working, whilst maintaining operational service delivery.
Providing support and leadership to the teams, including sickness management and performance monitoring.
Delivering an effective and efficient service, providing cover when necessary for other supervisors across the service
The ability to speak Welsh is desirable for this role; Welsh and/or English speakers are equally welcome to apply.
About us
Aneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialityor stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. This includes the Grange University Hospital which provides specialist and critical care and is the newest addition to the clinical futures strategy opening in November 2020. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Skills and Attributes
Essential
- Good communication skills
- Ability to work effectively with health care professionals
- Ability to influence and persuade others
- Ability to manage difficult situations under pressure
- Ability to deliver training
- Ability to develop good and effective employee relations
- Effective planning and priortising skills
- Ability to use initiaive and meet deadlines
- Ability to maintain concentration with frequent interruptions from both staff & users of the service.
- Ability to lead & motivate a team.
- Approachable and sympathetic to staff needs.
- Flexible to the needs of the service.
- Ability to work and problem solve under pressure whilst achieving targets.
- Demonstrate a commitment to achieving high quality standards of work.
- Accurate & methodical in all aspects of work.
Qualifications and Knowledge
Essential
- Knowledge of administrative procedures and systems, some of which are non-routine, and non-routine activities such as answering queries, progress chasing, task related problem solving, acquired through experience & training to Vocational/NVQ Level 3 or equivalent demonstrable experience.
- Detailed knowledge of PAS.
- Understanding of Health Board policies & procedures including HR.
Desirable
- Knowledge of CWS.
- Knowledge of WAG guidelines.
Experience
Essential
- Recent supervisory experience managing people.
- Experienced PAS user.
Desirable
- Experience of dealing with all levels of staff & the public
- Experience of CWS
Other
Desirable
- Welsh Speaker (Level 1) or willingness to work towards
Person Specification
Skills and Attributes
Essential
- Good communication skills
- Ability to work effectively with health care professionals
- Ability to influence and persuade others
- Ability to manage difficult situations under pressure
- Ability to deliver training
- Ability to develop good and effective employee relations
- Effective planning and priortising skills
- Ability to use initiaive and meet deadlines
- Ability to maintain concentration with frequent interruptions from both staff & users of the service.
- Ability to lead & motivate a team.
- Approachable and sympathetic to staff needs.
- Flexible to the needs of the service.
- Ability to work and problem solve under pressure whilst achieving targets.
- Demonstrate a commitment to achieving high quality standards of work.
- Accurate & methodical in all aspects of work.
Qualifications and Knowledge
Essential
- Knowledge of administrative procedures and systems, some of which are non-routine, and non-routine activities such as answering queries, progress chasing, task related problem solving, acquired through experience & training to Vocational/NVQ Level 3 or equivalent demonstrable experience.
- Detailed knowledge of PAS.
- Understanding of Health Board policies & procedures including HR.
Desirable
- Knowledge of CWS.
- Knowledge of WAG guidelines.
Experience
Essential
- Recent supervisory experience managing people.
- Experienced PAS user.
Desirable
- Experience of dealing with all levels of staff & the public
- Experience of CWS
Other
Desirable
- Welsh Speaker (Level 1) or willingness to work towards
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
