Job summary
Due to the promotion of the current postholder, an exciting opportunity has arisen to join the ABUHB Patient Equipment Service.
We are a small, friendly team that strives to ensure an efficient and effective service for patients in hospital and at home. Predominately responsible for bedframes and mattresses, this post will support the delivery of a high quality service dealing with referrals from clinical colleagues for equipment, liaison with clinicians and other Health Board colleagues, patients, families/carers and external contractors.
Excellent IT, organisational skills and telephone manner is essential. At times site visits will be required to support the efficiency of Bed stores.
Main duties of the job
The post holder will be required to undertake call handling patients and clinical staff assisting with the allocation of beds within both Acute and community services. Support with processing invoices via oracle and supporting the nursing assessors.
The post holder will provide day to administration support to associated to the Bed service department.
To be the first point of contact for receiving, directing, and monitoring calls from patients and clinical colleagues.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About us
Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Job description
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents or please click "Apply now" to view in Trac.
Job description
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents or please click "Apply now" to view in Trac.
Person Specification
Qualifications and Knowledge
Essential
- Good standard of general education
- NVQ Level 3 in administration or equivalent demonstrable level of knowledge and experience
- Excellent IT skills
- Evidence of Continuing Professional Development
Desirable
- Facilities management qualification
- ECDL or equivalent certificate
Experience
Essential
- Experience of working with electronic databases
- Ability to work on an electronic platform on a day to day basis
- Proven administration experience
- Experience of working in a busy and challenging environment
Desirable
- NHS Experience
- E-Systems technology
Skills and Attributes
Essential
- Analytical and judgment skills
- Accurate attention to detail
- Articulate and good communication skills
- Experience using Oracle and processing invoices
- Ability to stay calm under pressure
- Ability to manage own time and workload effectively
- Ability to manage competing priorities
- Ability to work effectively under pressure, meet deadlines and prioritise workload in a challenging and demanding environment
- Excellent Microsoft Office skills, in particular experience of Windows, excel, Access etc
- Excellent telephone, interpersonal and communication skills
Other
Essential
- Ability to move between sites within the Health Board as demanded by the job role
Desirable
Person Specification
Qualifications and Knowledge
Essential
- Good standard of general education
- NVQ Level 3 in administration or equivalent demonstrable level of knowledge and experience
- Excellent IT skills
- Evidence of Continuing Professional Development
Desirable
- Facilities management qualification
- ECDL or equivalent certificate
Experience
Essential
- Experience of working with electronic databases
- Ability to work on an electronic platform on a day to day basis
- Proven administration experience
- Experience of working in a busy and challenging environment
Desirable
- NHS Experience
- E-Systems technology
Skills and Attributes
Essential
- Analytical and judgment skills
- Accurate attention to detail
- Articulate and good communication skills
- Experience using Oracle and processing invoices
- Ability to stay calm under pressure
- Ability to manage own time and workload effectively
- Ability to manage competing priorities
- Ability to work effectively under pressure, meet deadlines and prioritise workload in a challenging and demanding environment
- Excellent Microsoft Office skills, in particular experience of Windows, excel, Access etc
- Excellent telephone, interpersonal and communication skills
Other
Essential
- Ability to move between sites within the Health Board as demanded by the job role
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
