Job summary
To provide reception and administrative support to the various multi-disciplinary teams within the Child and Adolescent Mental Health Services including the CAMHS Clinical Information Hub (CCIH). Duties will include referral processing on WCCIS system, booking appointments, Data entry and any other administrative support as required. Undertaking general queries from families, professionals and colleagues and sign posting as appropriate.
Main duties of the job
An exciting opportunity has arisen for 2 x CAMHS receptionists/Administrators to join our Admin hub to provide reception and administrative support to the various multi-disciplinary teams across the Child and Adolescent Mental Health Services including the CAMHS switchboard Clinical Information Hub (CCIH).
Duties will include referral processing on WCCIS, booking appointments, Data entry, undertaking general queries from families, professionals and colleagues and sign posting as appropriate and other adhoc administrative support as required
For further information about the post please contact Ruth Edwards, Service Improvement Manager or Rachael Stephens, Senior Support Administration coordinator on: 01633 749 519
The ability to speak Welsh is desirable for this role; Welsh and/or English speakers are equally welcome to apply.
About us
Aneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. This includes the Grange University Hospital which provides specialist and critical care and is the newest addition to the clinical futures strategy opening in November 2020. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Person Specification
Qualifications
Essential
- RSA stage1/2 word processing or Typing equivalent or demonstrable experience
Desirable
- Information Tech/ECDL full passport
Experience
Essential
- Relevant receptionist/customer service experience, Experience of working in an office, Experience of working within a team
Desirable
- Experience of working within NHS organisation/Health Setting/Operating busy switchboard
Knowledge/Skills
Essential
- Knowledge of powerpoint/previous excel/database experience/Keyboard experience/experience with Microsoft packages
Desirable
- Ability to speak Welsh, excellent interpersonal skills, effective organisation skills
personal attributes
Essential
- Alert and enthusiastic, willingness to learn, confidentiality, good telephone manner, team worker, flexible to needs of service, organised, evidence of being able to deal with pressure
Person Specification
Qualifications
Essential
- RSA stage1/2 word processing or Typing equivalent or demonstrable experience
Desirable
- Information Tech/ECDL full passport
Experience
Essential
- Relevant receptionist/customer service experience, Experience of working in an office, Experience of working within a team
Desirable
- Experience of working within NHS organisation/Health Setting/Operating busy switchboard
Knowledge/Skills
Essential
- Knowledge of powerpoint/previous excel/database experience/Keyboard experience/experience with Microsoft packages
Desirable
- Ability to speak Welsh, excellent interpersonal skills, effective organisation skills
personal attributes
Essential
- Alert and enthusiastic, willingness to learn, confidentiality, good telephone manner, team worker, flexible to needs of service, organised, evidence of being able to deal with pressure
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
