Administration Officer / Support Secretary

Job summary

Do you have previous experience in a demanding administrative / secretarial role where you worked under pressure whilst maintaining high levels of accuracy and efficiency? If the answer is yes, then this could be the role for you!

An exciting opportunity has arisen for an enthusiastic and conscientious Administration Officer / Support Secretary to join our admin team within Child and Family Psychology and Therapies Service.

We are looking for someone with proven excellent administration, communication and IT skills. You must have a good telephone manner with good organisational skills, flexible approach to meet the needs of the service and be able to work independently and as part of a team in a busy environment.

A good standard of GCSE education (Grades A-C) and a good knowledge of Microsoft Packages is essential.

You must have an understanding of the principles of confidentiality due to nature of work. A welcoming manner is essential as you will have direct contact with families and health professionals. This post is office based.

Main duties of the job

The main duties of the role include:

Typing of letters, reports and other correspondence

To greet families and professionals on reception

To receive telephone calls and manage the telephone enquiries

To exercise judgement when dealing with enquiries

To register referrals and process information on our systems.

Attend meetings and take minutes

Stationery orders as required.

Other duties relevant to post as required by line manager.

About us

Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.