Aneurin Bevan University Health Board

SRH Clinic Co-ordinator

The closing date is 18 May 2025

Job summary

The successful candidate will work closely with the Sexual and Reproductive Health Admin and Clinical staff to deliver fundamental timely care. You must have excellent communication and organisational skills and great attention to detail. They will also need to have the ability to work under pressure, use own initiative for certain tasks and also work as part of a team. An excellent telephone manner is vital as the post holder will have direct contact with patients, other health professionals and third party suppliers in line with operational processes and practices. The post holder must embrace change and be committed to best practice.

Knowledge of Myrddin, Clinical Workstation and Lillie Blithe is desirable but training will be provided for the successful candidate.

This role is very busy, varied and challenging but also very rewarding and will be an excellent opportunity for the right candidate.

Main duties of the job

  • To work efficiently within the team and communicate with staff of all levels within the Sexual Health Directorate including Specialist Clinic Consultants and Nurse's, patients who access Contraception and GUM services along with patients who self-refer / refer via GP via the telephone.
  • Responsible for day-to-day administration duties required for all aspects of the following Specialist services: Complex Contraception, Menopause, Psychosex, Vasectomy, and the unplanned Pregnancy Service. Regular Housekeeping of Databases as instructed by performance manager, process self referrals , letters/ prescriptions in line with department protocols.

About us

Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.

Details

Date posted

14 May 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,433 to £26,060 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

040-AC111-0525

Job locations

St Cadoc's Hospital

Lodge Road

Caerleon

NP18 3XQ


Job description

Job responsibilities

Please see attached Job description for all details .

  • To work efficiently within the team and communicate with staff of all levels within the Sexual Health Directorate including Specialist Clinic Consultants and Nurses, patients who access Contraception and GUM services along with patients who self-refer / refer via GP via the telephone.

  • Responsible for day-to-day administration duties required for all aspects of the following Specialist services: Complex Contraception, Menopause, Psychosex, Vasectomy, and the unplanned Pregnancy Service. Regular Housekeeping of Databases as instructed by performance manager, process self referrals , letters/ prescriptions in line with department protocols.

Job description

Job responsibilities

Please see attached Job description for all details .

  • To work efficiently within the team and communicate with staff of all levels within the Sexual Health Directorate including Specialist Clinic Consultants and Nurses, patients who access Contraception and GUM services along with patients who self-refer / refer via GP via the telephone.

  • Responsible for day-to-day administration duties required for all aspects of the following Specialist services: Complex Contraception, Menopause, Psychosex, Vasectomy, and the unplanned Pregnancy Service. Regular Housekeeping of Databases as instructed by performance manager, process self referrals , letters/ prescriptions in line with department protocols.

Person Specification

Knowledge and qualifications

Essential

  • NVQ level 3 or equivalent experience
  • previous experience of NHS Admin role or similar
  • Excellent communication skills

Desirable

  • CLAIT / ECDL admin based qualification
  • Training in Customer service

Experience

Essential

  • Office experience / NHS Admin experience
  • customer/ patient service experience
  • Competent in Microsoft packages / IT systems

Desirable

  • Extensive / medical Office experience 3+ years
  • Competent in NHS IT packages such as WPAS , CWS, Lillie Blithe, Microsoft
Person Specification

Knowledge and qualifications

Essential

  • NVQ level 3 or equivalent experience
  • previous experience of NHS Admin role or similar
  • Excellent communication skills

Desirable

  • CLAIT / ECDL admin based qualification
  • Training in Customer service

Experience

Essential

  • Office experience / NHS Admin experience
  • customer/ patient service experience
  • Competent in Microsoft packages / IT systems

Desirable

  • Extensive / medical Office experience 3+ years
  • Competent in NHS IT packages such as WPAS , CWS, Lillie Blithe, Microsoft

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Aneurin Bevan University Health Board

Address

St Cadoc's Hospital

Lodge Road

Caerleon

NP18 3XQ


Employer's website

https://abuhb.nhs.wales/ (Opens in a new tab)

Employer details

Employer name

Aneurin Bevan University Health Board

Address

St Cadoc's Hospital

Lodge Road

Caerleon

NP18 3XQ


Employer's website

https://abuhb.nhs.wales/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

SRH Admin and IT Manager

Tracy Davies

Tracy.davies5@wales.nhs.uk

01633431703

Details

Date posted

14 May 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,433 to £26,060 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

040-AC111-0525

Job locations

St Cadoc's Hospital

Lodge Road

Caerleon

NP18 3XQ


Supporting documents

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