Receptionist/Admin Clerk - GACU and IBD Nurse Led Service

Aneurin Bevan University Health Board

The closing date is 30 April 2025

Job summary

To provide a quality clerical service to the Gastroenterology Ambulatory Unit (GACU) and Irritable Bowel Disease (IBD) Nurse Led Service.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Main duties of the job

To provide quality Clerical Officer Support to the Team and its Patients. Ensuring all appointments are booked correctly and efficiently in a timely manner in accordance with the Health Board Policies and Procedures and all documentation is updated in line with the service requirements and standards.

To provide reception cover for the service. Answering Telephone calls in an efficient and courteous manner ensuring a high level of professionalism is maintained.

About us

Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your speciality or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.

Date posted

25 April 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,970 a year per annum pro rata

Contract

Permanent

Working pattern

Job share

Reference number

040-AC093-0425

Job locations

Royal Gwent Hospital

Gwent Healthcare NHS Trust

Newport

NP20 2UB


Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Person Specification

English

Essential

  • Good General Education
  • Computer Literate
  • Standard Keyboard Skills
  • Understanding of a range of routine work procedures which would require a combination of on-the-job training and a period of induction

Desirable

  • Previous Medical Records experience or knowledge of the hospital patient administration system (PAS)
  • Proficient in software packages including Word and Excel
  • Welsh Language skills understanding, speaking, reading and writing in welsh

English

Essential

  • Ability to work and problem solve under pressure whilst achieving targets
  • Willingness to work under direction but also a self-starter
  • Demonstrate a commitment to achieving high quality standards of work
  • Flexible to the needs of the service, energic and determined
  • Accurate/Methodical in all aspects of work

Desirable

  • Welsh Language Skills are desirable levels 1 to 5 in understanding ,speaking, reading and writing in Welsh
Person Specification

English

Essential

  • Good General Education
  • Computer Literate
  • Standard Keyboard Skills
  • Understanding of a range of routine work procedures which would require a combination of on-the-job training and a period of induction

Desirable

  • Previous Medical Records experience or knowledge of the hospital patient administration system (PAS)
  • Proficient in software packages including Word and Excel
  • Welsh Language skills understanding, speaking, reading and writing in welsh

English

Essential

  • Ability to work and problem solve under pressure whilst achieving targets
  • Willingness to work under direction but also a self-starter
  • Demonstrate a commitment to achieving high quality standards of work
  • Flexible to the needs of the service, energic and determined
  • Accurate/Methodical in all aspects of work

Desirable

  • Welsh Language Skills are desirable levels 1 to 5 in understanding ,speaking, reading and writing in Welsh

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Aneurin Bevan University Health Board

Address

Royal Gwent Hospital

Gwent Healthcare NHS Trust

Newport

NP20 2UB


Employer's website

https://abuhb.nhs.wales/ (Opens in a new tab)

Employer details

Employer name

Aneurin Bevan University Health Board

Address

Royal Gwent Hospital

Gwent Healthcare NHS Trust

Newport

NP20 2UB


Employer's website

https://abuhb.nhs.wales/ (Opens in a new tab)

For questions about the job, contact:

Directorate Support Manager

Amanda Hultberg

Amanda.Hultberg@wales.nhs.uk

01633234789

Date posted

25 April 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,970 a year per annum pro rata

Contract

Permanent

Working pattern

Job share

Reference number

040-AC093-0425

Job locations

Royal Gwent Hospital

Gwent Healthcare NHS Trust

Newport

NP20 2UB


Supporting documents

Privacy notice

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