Personal Assistant and Administrator – Quality and Patient Safety

Job summary

We are looking for an enthusiastic, dynamic and highly organised individual to join our Medical Director's Quality and Patient Safety Team. You will act as personal assistant to the Assistant Director for Quality and Patient Safety and provide high-level administrative and secretarial support to the senior management team, operating as secretariat lead within the department.

Situated at the very heart of a dynamic team, which is dedicated to improving the quality and safety of care across our Health Board under our Medical Director's Quality and Patient Safety portfolio, you will be a central point of contact for staff working on projects and process-based activities. You will be at ease in developing effective relationships with managers, teams, and colleagues, and facilitating effective and timely communication with professionalism and sensitivity.

Main duties of the job

Key Responsibilities

o Communication: Act as the central point of contact for the Quality and Patient Safety team, handling enquiries and correspondence professionally and communicating complex, sensitive information diplomatically. Use excellent interpersonal and communication skills in all verbal and written interactions, negotiating and using persuasive skills as required.

o Patient Safety Leadership Walkarounds: Hold specific responsibility for the administration and co-ordination of Executive Patient Safety Walkarounds, accompanying the Executive Directors on these and in providing write-ups and follow-up support.

o Administrative Support: Efficiently manage record keeping, data entry, filing, and electronic systems.

o Meeting Coordination: Arrange, service, and attend meetings, including preparation and circulation of agendas and minute taking. This will include undertaking the preparation detailed documents and reports presenting data and statistics infographics.

o Event Organisation: Support the organisation of training and team building events, workshops, conferences and forums.

o Finance Management: Process invoices and manage records of expenditure.

o Team Support: Assist in recruitment processes and provide day-to-day supervision and coordination to less experienced staff.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

About us

Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.