Job summary
An exciting opportunity has become available for an enthusiastic and motivated person to join the Gynaecology Team as an Admin Support Officer. The post holder will be responsible for a wide variety of administrative duties such as supporting the medical staffing co-ordinator with the daily running of the medical rotas as well as supporting the newly designed Gynaecology Outpatient Booking POD.
Working to the Gynaecology Directorate, you will be well supported and encouraged to develop in this role.
This post is for 32.5 hours a week.
Main duties of the job
- Support medical staffing rota co-ordinator with doctor's annual leave, rota management and sickness recording
- Providing administrative support for Directorate Management team
- Support outpatient booking POD with telephone booking and waiting list management
- Validate treatment and out-patient waiting lists to ensure:? Achievement of RTT waiting time targets? Accuracy of clinic outcomes? Utilisation of clinic templates
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About us
Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your speciality or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Person Specification
Qualifications and Knowledge
Essential
- Good standard of education to at least GCSE level
- Business Administration level 3 NVQ or equivalent demonstrable experience
- Computer Literate
- Evidence of continuous professional development
- Knowledge of Administration Processes
Desirable
- Knowledge of Patient Administration System
- Customer Service Training
Experience
Essential
- Previous clerical experience and Administration Processes
Desirable
- Customer Service Experience
- Experience of dealing with the public
- Previous experience of working within medical or patient records department
- Previous experience of booking patient appointments
Skills and Attributes
Essential
- Excellent Communication Skills
- Able to concentrate in a busy environment with many interruptions
- Able to prioritise workload
- Remain professional at all times
- Accurate and methodical in all aspects of work
- Empathy, tact and diplomacy when dealing with difficult situations
- Demonstrate a commitment to achieving high quality standards of work
- Able to use initiative and meet deadlines
- Flexible to the needs of the service
- Able to work without direct supervision
Desirable
- Understanding of Health Board policies and procedures
- Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh (please delete as appropriate)
Person Specification
Qualifications and Knowledge
Essential
- Good standard of education to at least GCSE level
- Business Administration level 3 NVQ or equivalent demonstrable experience
- Computer Literate
- Evidence of continuous professional development
- Knowledge of Administration Processes
Desirable
- Knowledge of Patient Administration System
- Customer Service Training
Experience
Essential
- Previous clerical experience and Administration Processes
Desirable
- Customer Service Experience
- Experience of dealing with the public
- Previous experience of working within medical or patient records department
- Previous experience of booking patient appointments
Skills and Attributes
Essential
- Excellent Communication Skills
- Able to concentrate in a busy environment with many interruptions
- Able to prioritise workload
- Remain professional at all times
- Accurate and methodical in all aspects of work
- Empathy, tact and diplomacy when dealing with difficult situations
- Demonstrate a commitment to achieving high quality standards of work
- Able to use initiative and meet deadlines
- Flexible to the needs of the service
- Able to work without direct supervision
Desirable
- Understanding of Health Board policies and procedures
- Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh (please delete as appropriate)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Aneurin Bevan University Health Board
Address
Nevill Hall Hospital / Royal Gwent Hospital
Brecon Rd / Cardiff Rd
Abergavenny NP7 7EG / Newport NP20 2UB
NP77EG
Employer's website
https://abuhb.nhs.wales/ (Opens in a new tab)
