Job summary
An exciting opportunity has arisen within the ENT Scheduling Department, based at the Royal Gwent Hospital. We are looking for an enthusiastic and driven individual with an eye for detail and a passion for improvement.
You will be supported by the Theatre Coordinator and given full in-house training. Knowledge of RTT and waiting list management is desirable for this post and you must be experienced with Microsoft Excel and Outlook.
Main duties of the job
The post holder will be responsible for the management of the Scheduling waiting lists, PAC Partial booking systems, RTT targets and Pathway management, and be able to make, amend and cancel appointments to ensure optimum theatre utilisation.
You will need to be able to work under pressure and have excellent communication skills to build effective relationships with colleagues, patients, clinicians and Directorate Managers.
This is a full time permanent post based at the Royal Gwent Hospital and will be an excellent opportunity to gain scheduling and waiting list management experience.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About us
Aneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your speciality or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. This includes the Grange University Hospital which provides specialist and critical care and is the newest addition to the clinical futures strategy opening in November 2020. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Person Specification
Education / Qualifications
Essential
- Good standard of education
- Computer Literate / experience working with data systems
- Good understanding of Microsoft Office and 365.
- Knowledge of Patient Administration systems such as WPAS, CWS and Ormis
Desirable
- ECDL or equivalent IT Qualification
Work experience
Essential
- Previous clerical experience
- Customer service/ working with the public experience
Desirable
- Experience working in NHS admin setting
Skills and abilities
Essential
- Good communication skills
- Ability to use initiative and meet deadlines
- Ability to work well under pressure
- Ability to develop good and effective employee relationships
Desirable
- The ability to speak Welsh or willingness to undertake training as required by the post
Personal Qualities
Essential
- Flexible to the needs of the service
- Demonstrate a commitment to achieving high quality standards of work
- Accurate and methodical in all aspects of work
- Willingness to work under direction but also self-starter
Person Specification
Education / Qualifications
Essential
- Good standard of education
- Computer Literate / experience working with data systems
- Good understanding of Microsoft Office and 365.
- Knowledge of Patient Administration systems such as WPAS, CWS and Ormis
Desirable
- ECDL or equivalent IT Qualification
Work experience
Essential
- Previous clerical experience
- Customer service/ working with the public experience
Desirable
- Experience working in NHS admin setting
Skills and abilities
Essential
- Good communication skills
- Ability to use initiative and meet deadlines
- Ability to work well under pressure
- Ability to develop good and effective employee relationships
Desirable
- The ability to speak Welsh or willingness to undertake training as required by the post
Personal Qualities
Essential
- Flexible to the needs of the service
- Demonstrate a commitment to achieving high quality standards of work
- Accurate and methodical in all aspects of work
- Willingness to work under direction but also self-starter
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
