Health Care Support Worker - Critical Care

Job summary

We are looking to appoint a caring, patient-focused Health Care Support Worker who is prepared to work under demanding conditions. The successful applicant must be in possession of excellent communication skills and must have a proven track record of being reliable and dependable.

A flexible approach to work would be a great advantage and we are seeking a highly motivated and enthusiastic individual.

Currently we are unable to provide certificates of sponsorship for this role as it does not meet the Home Office's criteria. Anyone requiring a certificate of sponsorship is therefore unable to be shortlisted and interviewed.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Main duties of the job

Successfully complete a locally approved orientation programme.

To support a clinical environment that is patient and public focused.

To assist patients to achieve physical spiritual and psychological comfort.

To participate in the delivery of patients care and undertake clinical duties that are allocated and directly supervised by a registered nurse.

Exchanges factual information with patients using persuasion, reassurance, tact, empathy; may be barriers to understanding.

To share with Team Leader information relating to the patients care.

Assist with patients nutritional needs to include feeding assistance.

To report any changes in a patient's condition to the nurse in charge and respond to clinical urgencies.

To utilise customer care skills when caring for patients and relatives.

To maintain and protect confidential information relating to patients.

To undertake any other duties consistent with the overall grade of the post.

To assist the qualified nurse in recording and maintaining documentation

To establish and maintain good working relationships with patients, relatives and members of the inter-disciplinary team.

To work as a key member of the team with the patient to reach your negotiated goals.

To contribute to the promotion of health and prevention of illness, as directed by the Registered Nurse.

About us

Aneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your speciality or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. This includes the Grange University Hospital which provides specialist and critical care and is the newest addition to the clinical futures strategy opening in November 2020. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.