Clinic Clerk/Receptionist

Job summary

An exciting opportunity has arisen for a dedicated and enthusiastic individual to join the Sexual Health team as a Clinic Clerk/Receptionist. The post is part time and this role will support various clinics in the pan Gwent area - including B6 Ward at Royal Gwent Hospital , St Cadocs's Hospital , Denscombe Clinic Caerphilly, Caldicot, and Rhymney areas. With Possible cover elsewhere including travel throughout the pan Gwent area to Cwmbran , YAB and NHH sites . Working within the sexual and Reproductive Health team you will be providing a professional , competent service to our patients.

Working on the front desk or supporting our Triage telephone line , you will be the essential first port of call for our patients.

Main duties of the job

The successful candidate/s will demonstrate excellent organisational and administrative skills with an eye for detail, along with the ability to work and problem solve under pressure. Good keyboard and telephony skills are essential, as is the need to demonstrate a commitment to achieving high quality standards of work and to be flexible to meet the needs of the service.

It is essential that the successful candidate has excellent communication and interpersonal skills as the post holder will be required to liaise with patients and staff as a key member of the team. Training will be provided for the use of hospital information computer systems.

Welsh and/or English speakers are equally welcome to apply

About us

Aneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. This includes the Grange University Hospital which provides specialist and critical care and is the newest addition to the clinical futures strategy opening in November 2020. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.